OUTREACH EMT

Outreach EMTIndianapolis Emergency Medical Services (EMS) is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Indianapolis EMS also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at View phone number on click.appcast.io or View email address on click.appcast.io Role SummaryThe MIH EMT provides patient care in the community for both short-term and long-term management of referred patients. The EMT is expected to function as a fully participating member of a patient's medical home care team. The EMT provides emergency medical services as directed by IEMS medical protocols.Essential Functions and ResponsibilitiesProactively contributes to IEMS mission, with special emphasis on the vulnerable population of Marion CountyModels IEMS vision: The vision of IEMS is to serve the citizens and visitors of Marion County, Indiana with high quality "out of hospital" care based upon sound science and academic research while continuously improving quality with accountability and financial sustainmentBridge the gap between patients and the health and social service systems by improving quality of care by aiding communication between provider and patientPromote wellness by providing appropriate health information and education to patients.Assist guests to obtain preventive services referring and linking the patients to a primary care physicianHelp guests to manage their chronic conditions through education about their treatment plans and working with providers to ensure plan is acceptable to the family and caregiver.Assist guests to navigate the health and human services systemsBuild relationships and interact professionally with local health and social service providersHelp patients to complete and submit Indiana Medicaid (FSSA) applications when necessaryProvide direct services including Emergency medical care and assessments per Marion County (IEMS) protocolsDocument all activities as detailed by direct supervisorsManages data entry into the electronic medical record (ePCR)Associated Job DutiesDemonstrates good communication skillsExhibits legal and ethical professional conduct, follows organizational protocols/processes, and maintains HIPAA confidentiality.Functions effectively as a team member and responds to change in a constructive mannerPerforms other job-related duties as assignedJob RequirementsMinimum of high school diploma or GED requiredValid Indiana EMT-B or paramedic certificationAmerican Heart Association CPR CertificationEmergency Vehicle Operator CertificationsContinuing education to maintain all required certificationsMinimum of 2 years of organized training in a healthcare field (i.e., EMT-B, paramedic, nursing, social work, etc.) preferred. Will accept work in an outreach focused position in lieu of healthcare field work.Valid Indiana driver's license that meets Indianapolis EMS's driving policy requirementsKnowledge, Skills & AbilitiesKnowledge of: Health care insurance helpfulCrisis intervention skills helpfulAdditional training to be provided on: CCHW Epic Medicaid portalMust be able to relate to a variety of people with different cultures, socioeconomic backgrounds, and education levels.Ability to establish and maintain effective working relationships with superiors, coworkers, patients and familiesAbility to work independentlyKnowledge of available community resources and required application processesAbility to make sound decisions regarding need and urgency of patient needsMust be able to work effectively in a sometimes stressful environmentFriendly, outgoing personalityTeaching/Coaching skillsBasic computer skillsStrong interpersonal skills and a genuine caring attitude for patients and staffDetail oriented and ability to critically think independentlyEffective written and verbal communication, including ability to communicate in a professional manner with physicians, administration and publicExcellent organizational skills with the ability to prioritize work and devise own work patterns/methods; flexible in changing priorities; work with minimal supervisionContinuously expand knowledge and understanding of community resources, services, and programs provided.Strong customer service skills requiredExcellent patient assessment skills requiredExperience with speaking with and educating the publicPassion for public health initiatives or community outreachResponsibilityMaintains confidentiality of patient, family, and employee informationMaintains protected health information in accordance with HIPAA privacy guidelines and regulationsJudgmentEmployee may work under general supervision and receives general guidance on work priority with substantial employee latitudeContacts-Internal/ExternalRegular contact with physicians and medical staff, police, and fire departments to provide and obtain information and instructions.Regular contact with general public to provide careWork collaboratively with and effectively within a team of employees and local resource providers within Marion CountySpecial Effort RequiredLift up to 125 lbs. equally distributed and up to 250 lbs. with assistanceHeavy lifting for sustained periods; heavy and awkward lifting of patients and/or equipment over difficult terrain for several yards; intense strain for short periods of timeDrive an emergency vehicle under emergency conditions and non-emergent conditionsCarry a stair chair 30 yards, up two flights of stairs, then down two flights of stairs with a patient attachedCarry tech box, oxygen equipment bag and ECG monitor up two flights of stairsKneel, stoop, bend, crawl, walk and crouch for extended periods of time, on uneven surfaces and confined spaces, including kneeling long enough to perform two hundred chest compressions in 2 minutesWorking EnvironmentStressful emergency situationsWorks in both a well-lit and properly equipped ambulance and in inadequately lighted spaces with no backup equipment or personnelEnvironments involving crowds, noise, and confusion in all temperatures and inclement weather conditionsDaily involvement with hazardous working conditions, chance of serious injury or loss of life