Multifamily Compliance Specialist
Harbor Group Management Company
Multifamily Compliance Specialist
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
Job Summary: The Multifamily Compliance Specialist ensures regulatory compliance across properties participating in affordable housing programs, including LIHTC, HOME, HUD, Section 8, and County Affordable initiatives. This role collaborates with Regional Managers, the Operations Team, and the Compliance Department to ensure policies are followed, and property-level compliance is maintained. The specialist is responsible for reviewing certifications, completing re-certifications, and preparing for audits while helping guide onsite teams in understanding compliance procedures.
Essential Duties And Responsibilities:
- Review new applicant certifications for completeness, accuracy, and program eligibility before move-in approval.
- Complete annual and interim recertification paperwork within program deadlines for all assigned communities.
- Verify household income, asset, and student status documentation against program requirements and calculate eligibility.
- Maintain resident files so they are audit-ready at any time, with required verifications, signatures, and supporting documentation in place.
- Track certification due dates across the assigned portfolio and escalate at-risk files to the Regional Manager before deadlines are missed.
- Monitor assigned communities for ongoing compliance with property program requirements.
- Conduct in-house file audits and resolve findings ahead program review.
- Support the compliance set-up of newly acquired or newly assigned affordable communities, including file conversion and program documentation.
- Ensure established HGMC policies and procedures are followed at the site level and flag gaps to the Regional Manager.
- Prepare documentation and file samples requested by the Regional Manager or property manager.
- Provide hands-on support to Property Managers and Assistant Property Managers with file processing, resident correspondence, and certification follow-up.
- Partner with the Regional Manager and Property Manager to coordinate affordable program training for on-site teams.
- Serve as the day-to-day resource for site teams on income calculation, verification, and program eligibility questions.
- Travel to assigned communities to complete file work, deliver training, and support audit preparation.
- Complete additional administrative duties as directed by the Regional Manager or Property Manager.
- Prepare and submit compliance reports covering move-ins, recertifications, and program status as required.
- Partner with the Resident Services department on resident follow-up and program referrals.
- Communicate certification requirements and timelines to residents clearly and respectfully, in English and Spanish.
- Document certification activity in MRI or Yardi so community records stay current and accurate.
Qualifications:
- High school diploma or General Education Degree (GED).
- At least two years of affordable housing experience, including tax credit (LIHTC), Section 8, and other low-income housing programs.
- Bilingual in English and Spanish.
- Working knowledge of affordable program income certification and recertification requirements.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Proven ability to meet strict deadlines and manage competing priorities in a fast-paced environment.
- Strong attention to detail and the ability to work independently with limited direction.
- Excellent written and verbal communication skills.
- Ability to work evenings and weekends as business needs require.
- Industry certification such as TCS, HCCP, SHCM, COS, CPO, BOS, or equivalent.
- Experience working in MRI or Yardi.
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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