Director of Emergency Services

Job Description

Job Description

A 460+ bed multi-specialty acute care hospital in Austin is seeking a Director of Emergency Services to lead a large, multi-site emergency services operation. The facility includes a 24-hour main emergency department, pediatric emergency care, a Level IV Epilepsy Center, and a Heart and Vascular Center, along with a broad range of acute care services.

This is a high-impact leadership role overseeing emergency operations across multiple locations and service lines, with a strong focus on clinical excellence, operational efficiency, and team development.

Position Overview

This role provides overall leadership for a complex emergency services network that includes a 42-bed main emergency department seeing approximately 180 patients daily, a surgical hospital emergency department, and four freestanding emergency departments. Two managers oversee the freestanding sites, while this director leads the full system-wide ED strategy and operations, managing a team of approximately 100 FTEs.

The director is responsible for ensuring high-quality, efficient emergency care across all sites while aligning clinical practice, staffing, and financial performance with organizational goals.

Key Responsibilities

• Lead operations across multiple emergency department sites, including main ED, surgical ED, and freestanding ED locations
• Oversee patient flow, throughput, volume forecasting, and capacity planning across the system
• Ensure timely and effective admission, discharge, and transfer processes
• Drive clinical quality through evidence-based practice and reduction of variation in care
• Maintain compliance with regulatory and accreditation standards across all emergency services
• Manage budgeting, labor productivity, and financial performance for the service line
• Identify opportunities for cost reduction and operational efficiency improvements
• Partner closely with medical leadership and interdisciplinary teams to support care delivery and service line growth
• Develop, mentor, and retain high-performing emergency services leadership and staff
• Support strategic planning and continuous improvement initiatives across the ED network

Qualifications

• Bachelor of Science in Nursing required
• Master’s degree in Nursing, Healthcare Administration, or related field preferred
• Minimum of 3 years of relevant experience required; 5+ years preferred
• Strong, current experience as an Emergency Department Director required
• Proven track record of measurable results in emergency services operations required
• Demonstrated success managing high-volume, multi-site emergency departments strongly preferred

Benefits

• Comprehensive medical, dental, and vision coverage
• Retirement savings program
• Paid time off and holiday benefits
• Employee wellness and support programs
• Continuing education and leadership development opportunities
• Relocation assistance including lump sum support for relocation and household goods
• Performance-based incentive opportunity ranging from 17.5% to 26.25%
• Opportunity to lead a large-scale, multi-site emergency services network in a high-growth metropolitan healthcare market

This role is ideal for an experienced emergency services leader who is comfortable managing complex operations across multiple facilities and driving both clinical and operational excellence at scale.