Supervisory Medical Records Technician (ROI)

Supervisory Medical Records Technician (ROI)

The major duties of a Supervisory Medical Records Technician (ROI) include, but are not limited to, the following:

• Serves as supervisor and technical expert for the Records Processing Unit. Provides guidance and suggestions to the Chief, HIMS regarding staffing needs and shortages within the Records Processing Unit section. Staff under their supervision provide direct customer service to Veterans and various third parties by providing copies of protected health information when requests meet Privacy Act and HIPAA requirements.
• Provides guidance and technical direction necessary for accomplishing the work of the unit or team. Staff are located at the Richmond VA Medical Center and Fredericksburg Health Care Center.
• Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees. Reviews work accomplished by staff on day and evening shifts and assesses quality, quantity, accuracy and timeliness of work produced by each employee. Ascertains problems encountered and takes corrective action.
• Develops performance standards and conducts performance evaluations. Develops and conducts competency assessments. Responsible for carrying out established personnel functions and practices. Keeps employees informed about important aspects of personnel management programs. Interviews new employees, recommends selection, and carries out training and development of assignments, awards or disciplinary action. Approves leave and establishes work schedules. Implements provisions of EEO programs to ensure fair and equal treatment for all employees.
• Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance of assigned employees. Prepares and submits functional statements for new positions, clarification, or updates. Receives formal grievances, resolving those that can be resolved by the first level supervisor. Takes disciplinary action as deemed necessary and proposes to higher authority specific disciplinary action. Keeps employees informed of management goals and objectives and higher level supervisors informed of employee participation and concerns.
• Maintains contact with VA General Counsel in all matters relating to malpractice, subpoena actions and requests for preparation of TORT/Legal Health Records Request. Assists in performing 100% quality review of all TORT cases prior to sending records to General Council or other identified individual for litigation. Facilitates training of new VistA Imaging scanning personnel, ensuring that pre-requisites are met before assigning keys. Prepares weekly ROI and scanning statistics.

Total Rewards of an Allied Health Professional

Work Schedule: Monday- Friday, 8:30 AM to 5:00 PM

Permanent Change of Station (Relocation Assistance): Not Authorized

Telework: Not Available

Functional Statement #: 000000

Permanent Change of Station (PCS): Not Authorized