Part-Time Application Support Analyst
Temporary
Kforce's client in NYC is seeking a Part-Time Application Support Analyst to provide day-to-day support for internal users across a variety of business and financial applications. This role serves as a key point of contact for troubleshooting issues, managing support requests, and ensuring a positive user experience. Responsibilities:
- Provide application support to internal users across multiple business systems
- Respond to and track support requests submitted via email or ticketing tools
- Troubleshoot application issues and coordinate with vendors as needed
- Assist with user access management, system questions, and technical support
- Document issues, resolutions, and support procedures
- Communicate effectively with both technical and non-technical stakeholders
- Manage multiple priorities while delivering timely customer service
- Experience in application support, help desk, or business systems support
- Strong problem-solving and customer service skills
- Ability to work independently and manage competing priorities
- Experience supporting accounting, finance, or business applications preferred
- Highly organized, detail-oriented, and responsive
- Concur
- Intacct
- QuickBooks
- Ramp
- Martus
- Claude
- Microsoft Excel
Vacancy posted 8 days ago
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