Entry-Level Booking Assistant

Pawfect Shine is looking for a friendly and organized Entry-Level Booking Assistant to help customers schedule and manage pet grooming appointments at our New York location. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a pet-focused environment. Full-time | On-site Responsibilities Assist customers with scheduling grooming appointments Confirm appointment dates, times, and service details Help customers reschedule or cancel appointments when needed Provide basic information about available grooming services Answer routine customer questions Help address routine scheduling questions or concerns Support the front desk and customer service team as needed Maintain a friendly and professional customer experience Qualifications High school diploma or equivalent preferred Friendly and professional communication skills Strong organization and attention to detail Reliable and punctual Comfortable speaking with pet owners Ability to learn scheduling procedures quickly Willingness to learn Must be available to work on-site in New York, NY Compensation & Benefits $18–$25 per hour , depending on experience Full-time, on-site position Paid training Supportive team environment Opportunities for professional growth and advancement Employee discounts on eligible services #J-18808-Ljbffr Pawfect Shine