Strategy & Operations Sr Manager

B2B SAAS data observability software. Join the company that's building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next. We're one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we're remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You'll Love This Role Are you ready to architect and systematize the commercialization strategy for one of the fastest-growing tech companies? At Cribl, we are transforming from a flagship-product company into a multi-product powerhouse. As the Senior Manager, you will own the commercial lifecycle of our new products and features, including those we've added through acquisition. You will operate at the intersection of Operations, Product, Engineering, Sales, Marketing, and Finance, bridging the gap between product innovation and market success. You will partner directly with executive leadership to operationalize pricing models, lead our commercialization (i.e., New Product Introduction) process, and ensure disciplined execution as we scale. This is a high-impact, executive-facing role for a technical strategist who thrives on ambiguity, builds order from chaos, and is passionate about driving go-to-market motions that scale. If you are eager to contribute to a company poised for generational success, we want to hear from you. As An Active Member Of Our Team, You Will... Lead End-to-End Commercialization (New Product Introduction): Own the commercialization of new products and features from PRD hand-off through market launch and post-launch success tracking amidst a rapidly changing market and software landscape. Managing each launch program and all the cross-functional partners. Executive Partnership: Serve as a primary partner to Cribl's executive team (eStaff) on commercial readiness, pricing decisions, and launch health. Synthesize complex market and product data into actionable executive insights. Transform with AI: Scale commercialization model to support Product and Engineering teams that are shipping more than ever. Rethink systems and remove bottlenecks all while still enabling the field for success. Measure & Optimize: Define success metrics for commercialization (e.g., adoption rates, ARR contribution, customer sentiment), set up tracking across systems, and run post-launch retrospectives to continuously refine our commercial motion. Lead M&A Diligence and Integration: Partner with Corporate Development and cross-functional leaders to drive due diligence for strategic acquisitions, ensuring rigorous evaluation of target go-to-market motions and synergy assumptions. Orchestrate post-close integration efforts, aligning Product, Sales, and Marketing teams to execute seamless brand and platform consolidation. If You've Got It - We Want It Experience: 10+ years in strategy, pricing, NPI, and commercialization at SaaS companies. Preferably companies in the data or security space. Communication and Influence: Excellent verbal and visual communication skills with the ability to influence diverse personalities and present to C-level stakeholders GTM Expertise: Experience bridging functions in bringing products successfully to GTM organizations, knowing what issues to anticipate and areas to watch IT and Security Market Knowledge: Familiar with products, pricing structure, and capabilities of products in the IT and Security data space Strategic Planning & Flexibility: Self-motivated with strong multitasking abilities and effective program management skills, with ability to organize and manage multiple company-wide initiatives in parallel while also balancing changing priorities and macro-environment shifts Collaboration and Teamwork: Leverage functional empathy to collaborate effectively with internal stakeholders, understand diverse perspectives, and align on shared objectives to achieve results Bonus Points / Preferred Skills Experience in late-stage B2B SaaS startups (i.e., Series E+) and / or early public B2B SaaS companies (e.g., 3-5k employees) Proven leverage deploying AI / agents to fundamentally shift processes / workflows MBA or professional business degree We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $180,000 - $240,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. #J-18808-Ljbffr