Associate Director, PMO

Company DescriptionEVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  Job DescriptionWHAT DOES AN ASSOCIATE DIRECTOR, PMO DO?The Associate Director, PMO is a frontline manager for the project management team, supervising a staff that is responsible for managing projects that align with a specific program. Their primary role is in a strategic program management capacity, managing the project pipeline for a client or large brand. Associate Directors are well-versed in all project delivery processes for technology and strategy projects and in PMO standards. This role is essential to the agency because Associate Directors are responsible for the growth and development of their team and accountable for successful delivery of projects within that team. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:Deliver and manage creative and strategic project/programs Program and client-level staffing plansProgram and client reporting: health, status, risks, and key program milestonesIssue mitigation planEnsure the onboarding plan is defined and implementedResponsible for billability of project management teamProject Coordinator, Project Manager, and Senior Project Manager performance evaluations and goal settingIssue and escalation root cause analysisFacilitate retrospective meeting and share results with relevant stakeholdersCollaborate with portfolio team on client road map and improvement plansDevelop direct reports and serve in a coaching and mentoring role across the team Enforce process adherence and actively manage resistanceMonitor consistent successes/challenges and propose opportunities for process and standards improvementReview project work output and provide feedbackManage and prioritize team workloadManage team level goals and objectives to ensure successful outcomes across clients and projects Manage team escalationsProactively identify program level riskOversee program health (budget, scope, and timeline)Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.All other duties as assignedQualificationsWHAT ARE WE LOOKING FOR?Bachelor’s degree or equivalent education plus professional experience required7+ years of relevant experienceDelivery and management of strategic projects and programs in an advertising agency environmentAbility to recognize when to step in and lead high-complexity and/or high-visibility projectsProgram management knowledge and experienceExpert knowledge about how to execute all project typesExperience working with ambiguity and ability to mentor others in this grey area Advanced risk management skillsAdvanced stakeholder management skillsAdvanced reporting and program-level financial managementStrong ability to pitch work and develop high-risk or complex estimates and timelines in a short timeframe with limited information (as delegated)Team buildingStrong mentor/coachDelegation skillsEmotional intelligenceFlexibleEscalation management DelegationProblem-solvingAbility to hold crucial conversationsAbility to form strategic partnerships with stakeholdersAdditional InformationOUR CULTURAL BELIEFS:Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others.  Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do.Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at View email address on click.appcast.io us on LinkedIn | TwitterSummaryType: Full-timeFunction: Project ManagementExperience level: DirectorIndustry: Marketing And Advertising