Guest Experience Associate Part Time

Guest Services Attendant

Great opportunity for a Guest Services Attendant in Glendale, AZ. In this position you will be delivering exceptional guest services to in-house guests, as well as conducting quality inspections of units between guests and monitoring the property on a routine basis. Must be able to work one (1) overnight shift from 11PM to 7AM Saturday and Sunday 10AM-6:30PM.

What You Have

• High school diploma or equivalent
• Previous experience of 1-2 years in hotels or similar (vacation rentals, apartment communities, senior living, etc.)
• Strong customer service and communication skills
• Ability to work independently and handle guest concerns professionally
• Patient, dependable, and attentive to detail are critical skills
• Bilingual skills are a plus

What You'll Do

• Maintain friendly and welcoming attitude towards guests
• Maintain professional relationship with guests, vendors and fellow team members.
• Ensure each guest has checked out before departing by collecting signatures and unit keys.
• Address guests' service needs in a professional, positive, and timely manner
• Inspect units upon checkout for cleanliness and condition of furnishings between guests. Supply unit with additional guest supplies when necessary.
• Monitor the property during stated coverage hours, including evenings and weekends to ensure a quiet and peaceful environment for all residents
• This position may require involvement in special projects and initiatives as they arise. Candidates should be adaptable and open to taking on diverse tasks to support the company's evolving needs.

As a Guest Services Attendant, you must be self-motivated, problem-solving in nature, and well organized. You should also be friendly, energetic and assertive as well.

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.