Individual Giving Manager

Job Description

Job Description

JOB DESCRIPTION

Individual Giving Manager

Location: New York, NY

New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion.

NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve.

NYCP is seeking an Individual Giving Manager to join our Development team. The Individual Giving Manager is a vital frontline fundraising role responsible for managing a donor portfolio of individuals giving at the $1,000 - $9,999 level. Working in collaboration with the Managing Director of Development, the Individual Giving Manager will identify and move donors from the annual fund to the mid-level pipeline with a focus on retaining, reactivating, and upgrading donors at the mid-level.

The Individual Giving Manager will report to the Managing Director of Development at the 8 East 109th Street, New York, NY 10029 location. The position is full-time, exempt. This role has flexibility for hybrid work, but is required to be in the office at least three (3) times a week.

Responsibilities:

• Actively cultivate and deepen relationships with a portfolio of approximately 200 mid-level donors at the $1,000-$9,999 level by strategically engaging with and personally stewarding current and potential donors. Support the growth of the pipeline through qualification work, prospect identification, donor movement tracking, and other strategic initiatives designed to move donors from annual giving into leadership and major gift readiness.

• Serve as a primary frontline fundraiser, articulating NYCP’s mission, holistic programs, and funding priorities to donors, prospects, and stakeholders through direct outreach. Complete regular meaningful donor connections each month through phone calls, personalized emails, virtual meetings, in-person visits, and site tours.

• Enhance engagement with current supporters, monthly donors, new donors, lapsed donors, and prospects by working with Development colleagues to craft persuasive solicitation letters, special appeal communications, and other essential correspondence that aligns with organizational goals and donor expectations.

• Implement a comprehensive engagement and stewardship strategy for mid-level donors that deepens relationships, enriches the donor experience, and maximizes long-term philanthropic support through meaningful engagement and participation in our mid-level giving society. 

• In collaboration with the Managing Director of Development and Chief Development Officer, identify mid-level donors who are ready to be moved to major gift levels of support and engagement.

• Partner with the Development Database Administrator to research current and prospective donors to maintain a dynamic and strategic prospect pipeline. 

• Ensure the accuracy and integrity of donor records by entering fundraising activities, including contact reports, activity tracking, documentation of pledges, and strategy updates.

• Partner with the Programs team to develop meaningful donor engagement opportunities, including site visits, program experiences, and impact stories that demonstrate the impact of donor support.

• Other responsibilities as assigned.
  

Qualifications:

• A Bachelor’s Degree is preferred.

• Minimum of three (3) years of professional experience in nonprofit development, individual giving, frontline fundraising, or donor relations.

• Demonstrated success in frontline fundraising and relationship-based philanthropy. Experience managing mid-level donor portfolios preferred. 

• Commitment to helping communities in need and NYCP’s work and mission.

• Accomplished interpersonal skills with the diplomacy and poise required to deal with board members, volunteers, and major and high-profile donors.

• Excellent interpersonal skills and a high degree of emotional intelligence.

• Effective team player and demonstrates a collaborative approach when working with colleagues.

• Experience with Raiser’s Edge NXT preferred.

This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time.

New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.

Pay: $80,000 - $90,000/year - commensurate with experience

Benefits:

• Paid Holidays

• Paid Time Off, including Vacation, Personal, and Sick

• Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance

• Limited Purpose and Dependent Care FSA

• 403(b) Retirement Account

• Employer-Paid Life Insurance and Long-Term Disability

• Voluntary Life Insurance

• Voluntary Pet Insurance

• Pre-tax Transit Benefits