Quality Manager

Job details: This Jobot Job is hosted by: Jamie Beene Salary: $100,000 - $140,000 per year Founded more than four decades ago and based in East Windsor, CT, with additional operations in South Carolina and overseas, we are a specialized repair and overhaul provider serving the aerospace, aeroderivative gas turbine, and defense markets. Our FAA- and EASA-approved repair station tests, repairs, and overhauls engine accessories and components — fuel nozzles, valves, actuators, starters, harnesses, and related hardware — for airlines, MROs, engine centers, and OEM partners around the world. We are a compact, technically deep team where quality is not a support function but the core of what we sell, and where the people doing the work have direct visibility into the aircraft and turbines their parts fly and run on. Why join us? Competitive Compensation 401(k) with Company Match Comprehensive Benefits: Medical, Dental, Vision, Life Insurance Generous PTO & Paid Holidays Ownership & Authority: This is the senior quality voice on site — you hold approval authority over QMS documentation, new equipment, and tooling that affects product quality, and you are the primary liaison to the FAA, EASA, customers, and third-party auditors Build Something Visible: Lead the site through AS9110 accreditation from the front Small-Site Impact, Global Backing: A close-knit shop floor team with the resources and customer base of a larger international organization Stability: Long-established repair station with recurring OEM and airline approvals Job Details KEY RESPONSIBILITIES AND DUTIES Maintain compliance with 14 CFR Part 145 and EASA Part 145, and hold all customer approvals current Obtain and maintain AS9110 accreditation for the site Serve as the primary liaison with regulatory authorities, customers, and external auditors Ensure QMS processes and procedures satisfy all statutory system requirements Approve all QMS documentation, and approve new equipment and tooling that directly affects product quality Train personnel on quality and operator processes and procedures Plan and conduct internal quality audits and supplier audits Investigate customer complaints and internal non-conformances through to root cause and corrective action Track warranty, audit findings, and customer feedback to drive process integrity improvements Manage the tool and test equipment calibration system Own document control and gage calibration systems Keep quality manuals, training manuals, and training records current and compliant Ensure shop floor procedures, documentation, and manuals are kept up to date Inspect product, processes, and metrics to identify quality improvement opportunities Manage quality compliance and continuous improvement programs Ensure regulatory requirements and reporting obligations are maintained and compliant Benchmark best practices across the wider organization so successes, failures, and obstacles are identified, communicated, and leveraged across departments and the site Directly supervise, mentor, and develop quality personnel Review and interpret vendor invoices, statements, and requests for payment related to quality functions Perform additional duties as assigned QUALIFICATIONS Required BS Degree (or equivalent) in Quality Management or a closely related discipline Minimum three (3) years' experience in a Quality Management position, preferably within an FAA repair station environment Working knowledge of 14 CFR Part 145 and EASA Part 145 requirements Strong background working with ISO 9001 quality systems Experience in an aviation component or accessories environment, or a comparable highly regulated mechanical component overhaul or manufacturing environment Demonstrated ability to lead and conduct audits, including third-party and supplier audits Proven ability to manage and mentor personnel and provide positive leadership Proven ability to identify root cause, drive corrective action, and manage multiple competing priorities proactively Strong analytical and problem-solving skills with excellent attention to detail Proficiency with MS Office (Excel, PowerPoint, Outlook, Project, Access) Ability to handle confidential information appropriately Must read, write, speak, and understand English per FAA regulations Must be able to perform 'safety-sensitive' duties per FAA regulations, free from impairing substances Preferred Licensed FAA A&P Mechanic, or eligible for an FAA Part 65 Repairman Certificate Certified AS9110 Quality Systems Lead Auditor, or able to obtain certification within 12 months Prior experience holding or supporting a Part 145 Accountable Manager relationship Experience taking a site through AS9110 or AS9100 initial accreditation Jobot is an Equal Opportunity Employer. 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