Receptionist

Veterinary ReceptionistCornerstone Veterinary Hospital - Epping, NHAbout UsAt Cornerstone Veterinary Hospital, we believe great veterinary medicine starts with great people. We are building a team culture centered around accountability, compassion, communication, and supporting one another through both the rewarding and challenging days of veterinary medicine.We are looking for someone who is motivated, dependable, eager to learn, and invested in being part of a strong team. Veterinary experience is welcome, but not required — we can teach skills. What matters most to us is attitude, work ethic, emotional maturity, and a genuine desire to contribute to a healthy team culture.If you are someone who wants to show up for your team and wants a workplace that shows up for you in return, we would love to meet you.Position SummaryThe Veterinary Receptionist serves as the first point of contact for our clients and patients. This role is essential in creating a welcoming, organized, and compassionate experience while helping maintain smooth daily hospital operations.This position requires strong communication skills, adaptability, attention to detail, and the ability to remain calm and kind in a fast-paced environment.What We're Looking ForWe are hiring for character and culture fit first. The ideal candidate is:Reliable and accountableCompassionate toward both people and animalsTeam-oriented and willing to help wherever neededOpen to coaching, feedback, and continued learningProfessional and emotionally matureAble to communicate clearly and respectfullyAdaptable in a fast-paced environmentMotivated to contribute positively to team cultureComfortable using multiple computer systems, managing digital communication, and learning veterinary software in a fast-paced environmentComfortable taking initiative and problem-solvingAble to maintain composure during stressful situationsExperience in veterinary medicine is a plus, but we are happy to train the right person.ResponsibilitiesResponsibilities may include:Greeting clients and patients with warmth and professionalismAnswering phones and managing client communicationScheduling appointments and coordinating daily workflowChecking patients in and outProcessing payments and maintaining accurate recordsCommunicating clearly with doctors and support staffAssisting clients with questions, prescriptions, and follow-up careManaging electronic medical records, appointment scheduling systems, and digital client communication efficiently and accuratelyMaintaining cleanliness and organization of reception areasSupporting teammates and helping where needed throughout the hospitalHelping create a positive and collaborative work environmentOur ExpectationsWe value:Accountability and follow-throughRespectful communicationDependability and punctualityTeam-first mentalityWillingness to learn and growThe ability to accept feedback and apply itWe understand no one walks into veterinary medicine knowing everything. We are committed to teaching and supporting team members who are willing to put in the effort and grow alongside us.What We OfferSupportive team environmentTraining and mentorshipOpportunities for growth and developmentMeaningful work helping pets and their familiesA workplace focused on collaboration, communication, and mutual supportBenefitsCompetitive base pay based upon experienceRevenue share bonus programBest-in-class medical, vision, and dental insurance401(k) with company matchShort-term and long-term disability insuranceFree continuing education through our own learning instituteMental health support through Employee Assistance Program (EAP), plus Team Member Care Program with access to our licensed social worker on staffTo ApplyWe encourage applicants from all backgrounds and experience levels who align with our values and culture. If you are dependable, motivated, and looking for a team that values both personal growth and teamwork, we would love to hear from you.