Senior Operations Supervisor - Microbiology

MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 32 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years. Crete Analytical Laboratory Regular (US Only) YOUR DAY TO DAY LIFE Position Summary We are looking for a Senior Operations Supervisor - Microbiology in 3600 Eagle Nest Dr, North Building, Crete, IL 60417 USA. Your mission will be to: The Senior Operations Supervisor provides oversight across one or more operational departments (e.g., Microbiology, Chemistry, or other lines of business) within a laboratory site. This position ensures that operational activities are executed accurately, efficiently, and in compliance with Standard Operating Procedures, quality standards, and client requirements. The role acts as a bridge between site management and department supervisors, driving process optimization, fostering leadership capability, and ensuring consistent execution of operational strategies that meet both site and regional business objectives. Essential Functions And Responsibilities Leads or supports cross-site initiatives and operational goal setting. Lead or support cross-site initiatives focused on standardization, technology implementation, and efficiency improvement. Promote Mérieux NutriSciences’ values and culture through ethical leadership and cross-functional collaboration. Coaches and develops supervisors, junior staff, and new leaders to improve leadership capability, performance management, succession planning, and employee engagement. Supports operational planning, change management, and execution of site initiatives in partnership with the management team. Drives consistency and standardization of processes across teams to improve efficiency, quality, and scalability. Provides advanced technical guidance and support to departmental supervisors and personnel in complex operational and technical challenges across departments to determine solutions. Provides guidance to the front-line team for various projects that come in from an internal or external client. Reviews, interprets, and validates analytical data across departments; ensure all results meet client and quality expectations. Maintain authority to suspend analyses when quality control or system integrity is compromised. Collaborates with Quality Assurance to monitor audit readiness, investigate non-conformances, and implement corrective actions. Leads the coordination and implementation of new equipment, methods, or systems, including preparation, scheduling, and ensuring readiness for operational use in alignment with quality and compliance requirements. Leads cross-functional initiatives to improve turnaround time, capacity utilization, and resource efficiency. Evaluates existing methods and recommends enhancements, automation, or process redesigns. Support continuous improvement practices. Identifies and escalates resource needs impacting operations (e.g., turnaround time, overtime, staffing, or workflow disruptions) and aligns teams to meet operational demands. Drives execution against established KPIs and supports action plans to improve productivity, cost efficiency, and quality outcomes. Coordinates cross-functional activities between departments to ensure alignment, effective communication, and resolution of operational challenges. Maintains comprehensive knowledge of the Laboratory Information Management System (LIMS) and ensures departmental personnel are trained and proficient in its use. Leads and supports cross-functional projects in alignment with laboratory leadership priorities, emerging client needs, and non-routine operational initiatives. Serves as a backup to the Operations Manager, providing leadership continuity and support as needed. Other related duties as assigned. At any time, the incumbent must behave and operate in an ethical and Code of Conduct compliant manner. Communication Frequent cross-functional collaboration with Operations Supervisors, client service personnel, and laboratory management to provide status reports, solve technical and procedural difficulties, and implement new methods. Routine professional communication with clients to obtain or provide information, explain procedures, and discuss specific requirements for testing analysis. Regular contact with vendor representatives is also required. Acts as point of contact for internal and external audits, ensuring readiness and consistent adherence to ISO, FDA, or other applicable standards. Reviews and interprets quality metrics to identify trends, risks, and opportunities for systematic improvement. YOUR PROFILE Qualifications Required Bachelor's degree and 5 years of relevant work experience; including 2 years of leadership experience, or a Master's degree and 3 years of relevant experience; including 2 years of leadership experience. Demonstrated success in leading process improvements, managing operational KPIs, and supporting client-facing technical projects. Qualifications Desired Requires strong technical foundation in a relevant laboratory discipline (e.g., microbiology, chemistry, or related field) to analyze, interpret data, and provide expert guidance to supervisors and junior staff. A broad knowledge of food science is necessary. Strong grasp of quality systems (ISO 17025, etc.) and audit principles. Leadership, coaching, and talent development. Operational planning, performance analysis, and resource awareness. Client relationship management and communication. Strong analytical, organizational, and decision-making abilities. Proficiency with LIMS and data reporting tools. Strong problem-solving capabilities. Job Competencies Self Management: Effectively prioritizes tasks, sets and achieves goals, and engages in activities that maintain productivity and well-being. Problem Solving: Analyzes complex issues, generates innovative solutions, and makes informal decisions to overcome barriers and resolve challenges. Accountability: Demonstrates responsibility by clearly owning decisions, actions and outcomes; consistently meets commitments and maintains transparency. Emotional Intelligence: Recognizes and manages emotions, demonstrates empathy, maintains composure, and fosters team dynamics and environment. Communication: Actively listens and clearly conveys information, expectations, and feedback to ensure alignment, understanding, and engagement. Empowering Others: Builds autonomy and ownership by creating a supportive environment that motivates individuals to grow and contribute their best efforts. Culture Management: Cultivates a positive culture aligned with organizational values by developing talent, promoting ethics, and fostering employee engagement. Six Global Competencies Courage; Trust; Self-Awareness; Social & Emotional Intelligence; Inspiration; People Development/Coaching Physical Demands and Work Environment Can expect extended time spent in a standing position. Must be able to detect slight variation in shades of colors. Continuous lifting of analysis materials weighing up to 50 pounds may be necessary. Works in a laboratory setting with lighting and temperature control. Occasional exposure to laboratory fumes, chemicals, and materials. Safety equipment (gloves, lab coat, eyeglasses, or a mask/ventilation hood) may be required. Travel Some overnight travel, typically less than two nights a month to assist other labs, clients, attend meetings and professional seminars. Compensation Package Overview Compensation Range $70,000.00 - $90,000.00 annual salary USD Potential bonus: Up to 5% based on performance. Full Time Eligible Benefits Overview Comprehensive medical, dental, and vision insurance plans. Generous paid time off (PTO) package to support work-life balance following state and local ordinances. Optional 401(k) plan with employer matching contributions. The information above provides a general overview and may vary based on specific job responsibilities, location, or other factors. Details will be clarified during the hiring process. WHY JOIN US? Because you would contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders. Because you would have an impact on our strategic pillars that build on 60 years of experience and expertise. Because you would be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them. Because you would be welcome as you are, in a diverse and open-minded environment that is rich in our singularities and differences. Because you would grow in an international group of more than 10,000 fantastic team members, with plenty of opportunities to learn and share. #J-18808-Ljbffr