VP, Contact Center Operations - Strategy & AI Enablement
Premier America Credit Union
Premier America Credit Union in Los Angeles seeks a VP – Contact Center Operations to lead strategy, service quality, and operational performance across channels. You will own governance, workforce planning, AI-enabled self-service, and cross-enterprise collaboration to deliver a best-in-class member experience. The role requires 10+ years in financial services contact center operations with 5+ in management, a business degree (MBA preferred), and strong CCaaS, analytics, and compliance #J-18808-Ljbffr Premier America Credit Union
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the VP, Contact Center Operations - Strategy & AI Enablement in Los Angeles, CA vacancy
- Premier America Credit Union seeks a VP of Contact Center Operations to lead strategy, service quality, and performance across the contact center. You will... ...improvement, and partner with technology teams to enable AI-enabled self-service and secure servicing capabilities...Operations
$171.5k - $307.5k
...Vice President, CCaaS & AI TransformationOur... ...customers through innovative strategies, advanced analytics,... ..., data scientists, operators, creatives, designers,... ...and deliver Deloitte’s Contact Center and Customer Service transformation... ...center, CCaaS, and AI-enabled service transformation...OperationsWork experience placementLocal areaDeloitte
Los Angeles, CA5 days ago- ...driving enormous customer-centered value and rapid... ...transformation, we are seeking a VP, Technology & AI to define the future... ..., market, sell, and operate—creating a... ...Company's multi-year AI strategy and investment... ...and company data while enabling innovation Leadership...Operations
Default Munchkin
Los Angeles, CA1 day ago $180k - $355.5k
...Summary Associate VP, Network... ...Infrastructure within AI & Engineering, helps... ...architect, modernize, and operate the network... ...network assessments, strategy, and implementations... ...campus, data center, and cloud-interconnected... ...collectively. It enables us to leverage different...OperationsLocal areaDeloitte
Los Angeles, CA7 days ago$250k - $325k
...review the Privacy policy located at We are seeking a VP, Head of Strategy & Business Operations to serve as a senior strategic partner to the division... ...tools and familiarity with SQL and modern AI-enabled workflows is a plus. Outstanding written and verbal...OperationsShift workSkydance
Los Angeles, CA2 days ago$274.1k - $320k
...entrepreneurship. We own and operate a broad array of... ...President, Data Governance & Strategy is a senior executive leader... ..., and partnerships, the VP champions a data‑driven culture and enables scalable, compliant data... ...streaming, social platforms, AI-enabled services, and...OperationsSummer workImmediate startFlexible hours600 UMG Recordings Inc
Santa Monica, CA4 days ago- ...Oaktree Capital Management, L.P. is seeking a Vice President of Tool Management to lead strategy, governance, and day-to-day operations for the technology tooling portfolio in a financial services setting. The role collaborates with Enterprise Architecture, Engineering...Operations
- ...Skydance, a division of Paramount, is seeking a VP, Head of Strategy & Business Operations to serve as a senior strategic partner to the division’s leadership team and build the operating foundation for our growing games business. Reporting to the EVP, Head of Commercial...Operations
$160k - $200k
...role requires strong experience in managing marketing operations and a hands-on approach to using AI tools for campaign success. The ideal candidate... ...background in driving growth through innovative marketing strategies, focusing on a youthful audience across platforms like...Operations$238.4k - $298k
...emerging technologies while enabling filmmakers to push the... ...creative technology strategies that balance artistic... ..., Security, Product, Operations, and Sony corporate... ...ability to move beyond AI strategy into direct technical... ...process, you may contact us at SPE_...OperationsFull timeSony Pictures Entertainment
Culver City, CA3 days ago- ...Vice President, AI Strategy & Transformation About the Company Leading global biopharmaceutical... ...will create a competitive edge, drive operational excellence, and accelerate the... ...and develop the next generation of AI-enabled capabilities and talent. This includes...
- ...Vice President of Product, AI Learning and Enablement About the Company Globally... ...The Company is seeking a VP of Product for AI Learning... ...and leading the product strategy for an AI enablement portfolio... ...environments and to operate with executive-level influence...
- ...seeks Vice President and Corporate Controller to lead accounting operations, financial reporting, internal controls, and audit management.... ...and ERP systems roadmap, including NetSuite optimization, automation, and AI-enabled tools. #J-18808-Ljbffr DANNY WIMMER PRESENTS LLCOperations
- ...visionary leader to serve as VP of Advanced Analytics. This role... ...to support risk adjustment operations across multiple lines of... ...regulatory information into practical strategies that improve documentation... ...adjustment programs, and enable consistent, compliant execution...Operations
Kaiser Permanente
Pasadena, CA6 days ago $198k - $275k
...your business move faster, operate smarter and grow... ...what comes next.Job Title:VP, Global Asset Management... ...global asset management strategy for Prologis' portfolio... ...asset management systems to enable data-driven decision-making... ..., automation, and AI tools to improve efficiency...OperationsFull timePrologis
Los Angeles, CA3 days ago- ...Enterprise Architecture / Cloud Center of Excellence (CCoE)... ...and highly technical VP, Cloud Architect to... ...defining the 3-year cloud strategy and technical roadmap.... ...measurable ROI and operational agility.2. Governance &... ...emerging cloud technologies (AI/ML integration,...Operations3 days per week
SystemsAccountants
Los Angeles, CA5 days ago $200k - $280k
...poster from Berkley Hunt VP of Software Engineering | Commercial... ...embedded systems, operator platforms, and edge‑AI technologies that reshape how... ...of user interfaces that enable seamless vessel operations... ...shape technical and product strategy Establish engineering best...Operations- ...partners closely with Engineering, Operations, Data, Business Development ,... ...tradeoffs, and turn company strategy into clear, coordinated... ...experiences. Champion user-centered design and ensure customer and... .... Build processes that enable Product, Engineering, Operations...OperationsLive inLocal area
Serve Robotics
Los Angeles, CA2 days ago $239.67k - $299.59k
...Job Overview The VP, Financial Planning & Analysis... ...for guiding financial strategies to maximize AltaMed's... ...and forecast models, operating results analyses, and develop... ...solutions that enable integrated managed care... ...Federally Qualified Health Center (FQHC), AltaMed is at...OperationsLocal areaFlexible hoursAltaMed Health Services Corp
Commerce, CA2 hours ago$195k - $210k
...platform as a service (PaaS) that enables the rapid development of... ...to the CEO, you will own the strategy and execution for retention and... ...aligning customer-facing operations during periods of organizational... ...your needs further, please contact ****@*****.*** . We encourage...OperationsLocal areaChorus-Innovations
Los Angeles, CA2 days ago$190k - $240k
...President, External Communications & Brand Strategy leads the execution of Easterseals... ...lived experiences into compelling, audience-centered narratives. Collaborates with... ...Collaborates cross-functionally with development, operations, affiliates, and executive leadership to...OperationsWork at officeRemote workEaster Seals Southern California, Inc.
Gardena, CA2 hours ago$225k - $275k
SummaryThe Vice President of Fleet Strategy, Maintenance & Capital Planning is accountable for the end-to-end performance, reliability... ...and long-term direction of Athens Services' fleet and related operational assets. This role leads maintenance and asset availability...OperationsWork at officeLocal areaArakelian Enterprises Inc
Los Angeles, CA1 day ago$163.4k - $322.1k
...Engineering Transformation-Strategy Growth and... ...Technology Senior Manager - AI & Engineering/EaaSJoin... ...reimagining and re-engineering operations and processes that are... ...operations. We enable clients to stay ahead with... ...inquiries to the Global Call Center (GCC) at...OperationsLocal areaFlexible hoursDeloitte
Los Angeles, CA7 days ago- ...President in Los Angeles, driving founder leverage and leadership effectiveness. The role focuses on strategy, priorities, and cross-functional initiatives, while guiding AI-enabled transformation and ensuring execution aligns with the founders’ agenda. You will partner...
- ...Vice President of Revenue Cycle Strategy & Operations About the Company Rapidly growing managed service provider Industry Hospital... ...delivery models, and driving measurable client results. The VP will also be involved in strategic oversight for denials management...Operations
- ...driven multi-site hospitality operator with decentralized regional... ...a Regional IT Leader, VP to serve as the technology... ...analytics and reporting delivery, AI and automation enablement, local configuration and... ...as the single point of contact for all technology-related...OperationsLocal area
- ...Tiverton Advisors, LLC seeks a hands-on Vice President, Portfolio Technology Operations to lead the technology roadmap across Tiverton's portfolio companies. This role builds the data, automation, and AI foundation atop current workflows, partnering with senior leadership to...Operations
- ...Supply Chain to own end-to-end supply chain strategy and execution for rapid spacecraft... ...materials planning, inventory, logistics, and operations with a focus on cost, quality, delivery,... ..., and strong supplier partnerships to enable high-growth manufacturing in aerospace....Operations
$255k - $300k
...data-driven, and technology-enabled organization. The AVP will lead... ...of a transformation strategy spanning people, processes, data... ...communications, stewardship, operations, and technology. This leader... ...alumni engagement, analytics, AI, digital experience, and organizational...OperationsWork experience placementWork at officeLocal areaImmediate startFlexible hoursUniversity of Southern California
Los Angeles, CA2 days ago$230k - $265k
...Lettrlabs is looking for a VP of Customer Success to... ...base), building one strategy, one operating model, and one set of... .... Train and enable Account Coordinators with... ...champion new ways to apply AI across CS and AM workflows... ...are requested not to contact LettrLabs hiring...OperationsContract workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VP, Contact Center Operations - Strategy & AI Enablement. Be the first to apply!
Related searches
- vp of operations Los Angeles, CA
- revenue operations Los Angeles, CA
- business operations intern Los Angeles, CA
- production operations intern Los Angeles, CA
- travel operations Los Angeles, CA
- creative operations Los Angeles, CA
- nonprofit operations Los Angeles, CA
- business operations Los Angeles, CA
- operations dispatcher Los Angeles, CA
- distributed mission operations Los Angeles, CA