Electromechanical Field Technician

Job Description Job Description Senior Service Technician/ Engineer - (Industrial Electromechanical Equip) Location: Annapolis, MD & Chester, MD - HQ's (onsite at HQ and customer sites) Travel: 20% (must be available to travel; 15-18% domestic and occasional 0-2% international) Role Type: Full-time, field-based; hands-on technical role with strong growth potential Summary We're hiring an experienced Senior Field Service Technician/Engineer to commission, install, and service industrial electrical and mechanical equipment. Considering both degreed engineers and/or skilled Technicians. This role focuses on equipment commissioning (FAT/SAT), field repairs, customer training, and technical support. You'll work closely with sales, engineering, and customers to ensure reliable operation, uptime, and successful rollouts of new systems. No engineering degree required; PLC exposure and strong troubleshooting skills preferred. Significant opportunity to grow into operations or leadership roles. Job Responsibilities * Service, Commission and start up industrial equipment - Electrical and Mechanical. * Troubleshoot, diagnose, repair, and test complex industrial systems and subsystems. * Perform electrical and mechanical installations, wiring (high/low voltage), and PLC wiring both in-house and in the field. * Conduct R&D testing, equipment validation, and performance verification. * Provide customer training and technical onboarding (operator training, SOPs, maintenance procedures). * Recommend additional spare parts to clients * Create clear, procedural documentation: field service reports, root-cause analyses, and technical manuals. * Use hand tools, power tools, and electrical test equipment (multimeters, oscilloscopes, insulation testers). * Support rollout of new applications and product upgrades; collaborate with engineering on custom solutions. * Provide timely customer communication and remote support (remote desktop tools). * Generate service opportunities: preventive maintenance contracts and upsell leads. * Maintain strict safety practices and compliance with site requirements. * Be available for on-call rotation and emergency service as required. Minimum Qualifications & Skills * 5+ years servicing and troubleshooting industrial electrical and mechanical equipment. * Hands-on experience with electrical wiring, terminations, soldering, crimping, and cable selection. * Practical PLC exposure (programming, I/O wiring, ladder logic troubleshooting) preferred. * Ability to read electrical schematics and mechanical drawings. * Proficient with diagnostic tools and remote support software. * Able to lift up to 50 lbs., install subsystems, and work in confined spaces. * Outstanding verbal and written communication; comfortable training customers and interacting with all organizational levels. * Strong problem-solving, critical decision-making, and attention to detail. * Valid driver's license and passport (or ability to obtain immediately). * Comfortable traveling on short notice and providing 24/7 support when required. * Basic computer skills (MS Word, Excel, Outlook) and ability to learn service management software. Preferred Attributes * Technical certifications (electrical, PLC, industrial controls, or similar). * Experience with FAT/SAT processes and documentation. * Background in mechanical assembly, pneumatics, or motion control a plus. * Self-starter who works well with minimal supervision and adapts quickly to changing priorities. * Customer-focused mindset with strong interpersonal skills. * No prior leadership experience required, role offers pathways into operations or management. Compensation & Benefits * Competitive salary + expenses * Company-provided business card, mobile phone, and laptop. * Benefits: medical, dental, vision, 401(k) with match, PTO, paid holidays, and additional perks. * Ongoing technical training and certification support; strong internal promotion opportunities.