Scheduling Manager

Workforce Planning Manager

Our client seeks a highly capable and well-organized Workforce Planning Manager to join a fast-paced operations team. Sitting at the heart of the function, this role carries responsibility for managing the full spectrum of scheduling activity, making sure staffing levels stay aligned with demand, and lifting day-to-day efficiency across every department.

You will be a strong fit if you can point to real results in running complex scheduling operations, developing teams, and introducing systems and processes that keep the business on track toward its goals. For anyone who finds satisfaction in working through logistical challenges and keeping the wheels turning smoothly, our client would welcome a conversation.

Responsibilities include:

• Serve as the go-to contact for scheduling questions coming from both team members and managers
• Examine workforce trends, project future scheduling demand, and resolve shortfalls or clashes ahead of time
• Design, run, and progressively sharpen scheduling systems and processes so they keep pace with operational requirements
• Keep a close eye on attendance, leave requests, and shift changes, logging everything accurately in the scheduling system
• Organize and uphold staff rosters spanning multiple departments or locations, ensuring coverage holds firm at all hours
• Work hand in hand with department leaders to match scheduling against output targets, service expectations, and wider business priorities
• Spot openings for smarter ways of working and introduce changes that strengthen scheduling efficiency
• Lead, mentor, and develop scheduling team members through coaching, training, and ongoing feedback
• Maintain compliance with the labor rules, internal policies, and collective bargaining agreements that apply
• Compile scheduling reports and share clear findings and recommendations with senior leadership