AI-Driven IT Service Delivery Lead
Lincoln University of Pennsylvania
Lincoln University of Pennsylvania is seeking a Manager of IT Service Delivery to lead the university's IT service desk and end-user support for students, faculty and staff. The role oversees incident and service request management, the endpoint environment across Windows and macOS, and a team of professional and student staff, with governance and security at the fore. As the University adopts AI-assisted triage and self-service, the manager will expand automation, maintain auditability, #J-18808-Ljbffr Lincoln University of Pennsylvania
Vacancy posted 2 days ago
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