AR/AP Manager

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred; equivalent experience considered.
• Minimum 3–5 years of experience in high-volume Accounts Receivable and/or Accounts Payable functions.
• Minimum 2 years of supervisory or leadership experience preferred.
• Experience working with ERP systems and process improvement initiatives strongly preferred.

ACCOUNTS RECEIVABLE

• Lead and manage the collections process, including direct interaction with customers on past due balances and reporting on account status.
• Partner with Sales to proactively manage credit risk and resolve customer disputes.
• Drive process improvements and automation in invoicing, cash application, and dispute tracking.
• Manage credits, debits, write-offs, and other accounts receivable activities, ensuring proper accounting and documentation.

• Oversee accounts payable processes, ensuring timely and accurate processing of invoices and payments.
• Maintain complete and accurate vendor and supplier information to support proper payment execution.
• Compile, analyze, and report financial information to management.

• Evaluate cross-functional processes to identify and implement improvements that streamline workflows, enhance efficiency, and support scalability across Accounts Receivable and Accounts Payable functions.
• Drive automation and efficiency within Epicor P21, DocRecord, or similar systems to improve productivity, accuracy, and overall process performance.

• Develop, implement, and continuously improve policies, procedures, and system controls to enhance accuracy, consistency, and compliance.
• Design, implement, and maintain document management processes and workflows to improve data integrity, accessibility, and operational efficiency.
• Ensure accurate integration of Accounts Receivable and Accounts Payable activity with the general ledger, including support for subledger reconciliations, accruals, and period-end close processes.
• Establish and maintain approval workflows and system controls that support appropriate levels of authority, accountability, and process consistency.
• Partner cross-functionally with Finance, Operations, Supply Chain, and IT to support system enhancements, process improvements, and effective adoption of new tools and workflows.
• Improve invoice processing accuracy and cycle time, including invoice receipt, entry, and validation.

• Monitor daily cash activity and resolve discrepancies in a timely manner.
• Analyze payment and collection trends to support liquidity planning and financial decision-making.
• Maintain accurate remittance and banking information.
• Partner with Finance to improve cash flow forecasting and working capital visibility, including analysis of projected collections, supplier payments, and payment trends.

• Lead, develop, and manage Accounts Receivable and Accounts Payable staff, including hiring, training, motivating, and evaluating team members.
• Establish clear performance expectations and goals; facilitate and support team members in achieving objectives.
• Foster a culture of accountability, collaboration, and continuous improvement within the team.

SKILLS, KNOWLEDGE, ABILITIES

• Proficiency in Microsoft Office applications, particularly Excel.
• Experience with Epicor or comparable ERP systems.
• Strong analytical, mathematical, and problem-solving skills.
• Solid understanding of how Accounts Receivable and Accounts Payable transactions flow through the general ledger, including subledger reconciliations, accruals, and period-end close processes.
• High attention to detail with the ability to meet deadlines in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to gather, analyze, and present data effectively.
• Strong organizational skills with the ability to prioritize and delegate responsibilities.
• Ability to build and maintain positive working relationships across all levels of the organization.
• Self-directed with a high level of motivation, accountability, and ownership.
• Adaptability and flexibility in a dynamic work environment.