Night Audit Associate (Part-time)
Residence Inn Lincoln Downtown Haymarket
Job Description
Job Description
Benefits:
- 401(k) matching
- Employee discounts
- Free uniforms
The Night Auditor is responsible for performing a variety of tasks that ensure the smooth operation of the hotel during overnight hours. This includes auditing and balancing daily financial transactions, providing customer service to hotel guests, handling check-ins/check-outs, and maintaining accurate records for accounting purposes. Key Responsibilities :
- Night Audit Duties :
- Review, reconcile, and balance all financial transactions from the day (including guest folios, credit card charges, and room rates).
- Prepare and distribute daily reports for hotel management.
- Ensure the accurate recording of all financial activities for the day and prepare reports for management review.
- Review, reconcile, and balance all financial transactions from the day (including guest folios, credit card charges, and room rates).
- Guest Services :
- Assist with late-night check-ins and check-outs.
- Address guest inquiries, concerns, and requests in a professional and friendly manner.
- Handle any emergency situations, including security and safety concerns.
- Assist with late-night check-ins and check-outs.
- Front Desk Operations :
- Perform routine front desk duties including answering calls, booking reservations, and assisting with room assignments.
- Maintain the cleanliness and organization of the front desk area.
- Perform routine front desk duties including answering calls, booking reservations, and assisting with room assignments.
- Safety & Security :
- Ensure hotel security protocols are followed during overnight shifts.
- Monitor and ensure the safety of guests and staff.
- Ensure hotel security protocols are followed during overnight shifts.
- Communication & Coordination :
- Communicate important guest or operational information to the morning shift and management team.
- Assist with coordinating shift changes and any necessary operational updates.
- Communicate important guest or operational information to the morning shift and management team.
- High school diploma or equivalent required; associates or bachelors degree preferred.
- Previous hotel front desk or customer service experience preferred.
- Strong attention to detail and ability to multitask.
- Proficient in Microsoft Office and hotel management software (experience with [insert software name] a plus).
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Ability to work independently and as part of a team.
- Must be able to work overnight shifts, weekends, and holidays.
Vacancy posted 5 days ago
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