Inventory Supervisor

Inventory Supervisor

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

The Inventory Supervisor leads a team of Inventory Coordinators responsible for inventory accuracy, process compliance, issue resolution, and physical inventory support across Rally House retail locations. This role serves as the primary escalation point for complex inventory challenges while ensuring coordinators consistently follow established procedures and deliver high-quality support.

The Inventory Supervisor is responsible for auditing work, coaching team members, identifying operational risks, and driving continuous improvement initiatives. This individual is expected to independently identify opportunities for improvement, communicate progress and obstacles effectively, and recommend scalable solutions that strengthen inventory performance across the organization.

Responsibilities

• Supervise, coach, and develop a team of Inventory Coordinators
• Audit coordinator's work to ensure accuracy, consistency, and compliance with documented processes and procedures
• Serve as the primary escalation point for complex inventory issues and operational concerns
• Provide timely feedback and hold team members accountable for quality, productivity, and process adherence
• Oversee the planning, execution, and reconciliation of annual physical inventories
• Investigate inventory discrepancies to identify root causes, business impact, and long-term corrective actions
• Analyze trends and recurring issues to determine broader organizational impact and prevent future occurrences
• Proactively identify operational gaps, process inefficiencies, and opportunities for improvement
• Develop and present recommendations, including issue identification, business impact, and proposed solutions
• Utilize NetSuite ERP reporting, saved searches, and inventory data to monitor performance and support decision-making
• Communicate project status, priorities, risks, and roadblocks to leadership in a clear and timely manner
• Provide real-time support to store teams through internal communication platforms, responding to inventory-related questions, troubleshooting issues, and providing guidance on established processes and procedures
• Partner with field leadership and cross-functional teams to improve inventory accuracy and process execution
• Perform other duties as assigned

Skills and Knowledge

Comfortable working independently while collaborating across departments, Excellent verbal and written communication skills, Highly analytical with strong critical thinking and problem-solving abilities, Intermediate Excel skills preferred, NetSuite ERP experience preferred, including saved searches and reporting, or a strong desire to learn, Process-driven with strong attention to detail, Self-starter who identifies opportunities and takes ownership without constant direction, Strong leadership, coaching, and accountability skills, Strong organizational and prioritization skills in a fast-paced environment

Qualifications

• 3+ years of experience in operations, preferably retail
• 2+ years of experience with inventory control
• 1+ year of experience in a supervisory, coaching, or team leadership role
• NetSuite ERP experience is a plus; experience with saved searches and reporting is preferred

Physical Requirements

• Ability to operate a computer, keyboard, mouse, and other standard office equipment
• Able to clearly view and read information on a computer screen
• Occasionally lift or move items up to 15 pounds

Location and Travel Requirements

• On-site in Lenexa, KS
• Occasional travel to store locations based on business needs

Pay Range

$65,000.00 - $80,000.00