Mountain Market Associate (FT Year Round)

Mountain Market Associate

A Mountain Market Associate will provide friendly and efficient service, while maintaining a superior guest experience at the resort market. He or she will assist guests with purchases, process payments, and operate the point of sale system, perform stocking duties and maintain store cleanliness and upkeep, among other duties.

Offer friendly service to our customers by responding to their needs and being available to answer questions, ensuring a memorable shopping experience.

Perform stocking duties, such as lifting, proper product rotation, dusting, fronting and facing of products.

Maintain product knowledge and be able to suggest products to our customers when appropriate.

Operate cash register: process payments, balance drawer and possess an understanding of proper bank and drop procedures.

Maintain knowledge and understanding of safety and sanitation guidelines being followed, assist in making sure these are being completed daily.

Maintain clean and safe work areas.

Ensure freezers and coolers are maintained at the appropriate temperatures, assist with daily temperature checks and maintain temperature logs.

Assist with processing and fulfilling specialty programs, such as "Fill Your Fridge" and Gift Baskets.

Ensure soups, pantry, and salad bar items are ready at appropriate times, while following proper serve safe guidelines.

Ensure product is properly tagged with proper pricing.

Ensure product dates are being checked, remove outdated product from sales floor, and follow the proper process for recording and discarding product waste.

Work with direct Supervisor, Assistant Manager and Manager on daily tasks.

Report low inventory levels, receive product deliveries, and confirm the accuracy of orders and invoices.

Sign and adhere to the uniform policy set in place.

Open/Close retail shop as scheduled.

Other duties as assigned.

Competencies: Clear and concise verbal communication skills. Ability to count back change and reconcile a bank. Self-directed and able to maximize use of time, resources and technology. Dependable and meets goals. Exemplifies professional conduct and adherence to company Core Values and Employee Handbook.

Education: High School diploma or equivalent required.

Physical & Other Requirements: While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Evenings, weekends and holidays are a regular part of the schedule. Must have excellent attendance and conduct record for consideration. Non-smoking candidates preferred.

Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2025 Silver Level Veteran Friendly Employer. Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit