Human Resources Manager

Manager, Human Resources

Done Right Merchandising (DRM) specializes in retail store setups, remodels, and refreshes. As a subsidiary of GA Group, one of the nation's leading financial valuation firms, DRM brings an operationally focused approach to helping clients turn complex challenges into strategic opportunities.

DRM offers competitive salaries and a comprehensive benefits package for eligible employees, including access to a 401(k) retirement plan, paid holidays, vacation and sick leave, and voluntary group medical, dental, and vision insurance.

DRM is headquartered in Mooresville, NC.

Position Scope

We are seeking an experienced and strategic Human Resources Manager to lead HR support across the organization. This role serves as a key partner to leadership and employees, helping align HR practices with business priorities while supporting a positive, compliant, and high-performing workplace. The ideal candidate is a versatile HR professional who thrives in a fast-paced retail environment and can adapt HR strategies to meet the organization's evolving needs.

Essential Duties

• Serve as a primary HR point of contact and promote the consistent application of HR policies and practices across all entities
• Partner with leadership teams to develop and implement HR strategies that support business goals and organizational objectives
• Lead talent acquisition efforts working closely with recruiting team to attract and retain top talent; evaluate turnover trends and modify approach to hiring to adjust to same
• Lead and support HR team members responsible for the full employee lifecycle, including recruitment, onboarding, performance management, employee relations, and offboarding
• Develop, update, and administer HR policies and procedures that comply with federal, state, and local employment laws while supporting the needs of each division
• Oversee compensation and benefits administration, ensuring equity and competitiveness across all divisions
• Provide guidance and coaching to managers and employees on HR-related matters, including conflict resolution, disciplinary actions, and performance improvement
• Identify and lead employee engagement, training, and development initiatives tailored to each division's workforce
• Maintain accurate HR records and reporting across companies and divisions, using HRIS systems to monitor key metrics and trends
• Collaborate with legal counsel and senior leadership on complex employee relations matters to support risk mitigation and compliance

Skills and Experience

Required:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 7–10 years of progressive HR experience, including demonstrated experience supporting multiple business units, companies, or divisions
• Deep experience with high volume recruiting and ability to think creatively about staffing
• Experience managing and developing HR talent
• Experience with employee relations and ensuring safe work environments
• Strong knowledge of federal, state, and local employment laws and regulations
• Technical depth in HR systems that cover payroll, benefits and compliance
• Proven ability to manage competing priorities and build relationships across diverse teams and organizational structures
• Excellent communication, interpersonal, and conflict-resolution skills
• Proficiency with HRIS platforms and Microsoft Office Suite

Location: The candidate will work from Done Right Merchandising's Mooresville, North Carolina office 5 days per week and may be required to travel to certain sites from time to time.