Relationship Banker - Hingham Rte 53 Financial Center

Responsibilities Engage clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or ATM. Accurately and efficiently process cash transactions for clients as needed. Have deep conversations with clients to gain in‑depth knowledge of the financial and life priorities and connect clients to solutions that meet the financial goals. Execute the bank’s risk culture and strive for operational excellence. Build relationships with clients to meet financial needs. Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Grow business knowledge and network by partnering with experts in small business, lending, and investments. Manage financial center traffic, appointments, and outbound calls effectively. Drive the client experience. Manage cash responsibilities. Required Qualifications Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Collaborate effectively to get things done, building and nurturing strong relationships. Display passion, commitment, and drive to deliver an experience that improves clients’ financial lives. Confident in identifying solutions for new and existing clients based on their needs. Communicate effectively and confidently and be comfortable engaging all clients. Ability to learn and adapt to new information and technology platforms. Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking). Apply strong critical thinking and problem‑solving skills to meet clients’ needs. Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations. Efficiently manage time and capacity. Focus on results while acting in the best interest of the client. Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance. Desired Qualifications Experience in financial services and knowledge of financial services industry, products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor’s Degree or business‑relevant Associate’s Degree such as business management, business administration or finance. Skills Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education High School Diploma / GED / Secondary School or equivalent. Pay Hourly pay range: $25.00 - $27.88, based on experience, education and skill set. This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible and offers industry‑leading benefits, access to paid time off, and resources and support to employees. Other Shift: 1st shift (United States of America) Hours Per Week: 40 Location: 1 Whiting St, Hingham, MA 6299 EEO Statement It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr