Talent Operations Manager (Spanish Bi-lingual Required)

Overview As a Talent Operations Manager at Buildforce, you will be pivotal in the end-to-end talent acquisition and placement process. This position requires a seasoned professional with a strong background in talent operations, team communication, and ongoing strategic efforts. The successful candidate will oversee day-to-day tasks and contribute to ongoing strategic initiatives to enhance our talent acquisition processes. Description This role has three components of compensation: Base Salary: $75,000 - $90,000 (depending on experience) Quarterly Bonus / Commission Buildforce Equity Package This role is responsible for: Exceptional follow-up and time management skills to cultivate relationships with electricians and your peers Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App Conduct quality interviews effectively and always on time Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile Coach new electricians on the Buildforce process and expectations Work as a team to achieve monthly placement goals with quality and retention in mind Provide a “white-glove” experience for priority placements for high-profile and new customers Evaluate pay and placements ad hoc Navigate all of the Employer-level and Project-level contingencies Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms. Providing delightful customer experience through inbound emails, text messages, chats, and phone calls. Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App. Maintaining records and documentation through data entry, collection, and validation Providing feedback on process improvement opportunities and contributing to projects as assigned All other duties as assigned Skills & Qualifications 3+ years of experience in recruiting, sales, marketing, or related work experience. Proven success with self-direction and the ability to work independently and with a cross-functional team. Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack. Detail-oriented with excellent communication skills in writing, in person, or by phone. Creative problem solver who thinks on their toes and can make informed decisions quickly. Own a smartphone and have access to a reliable internet connection. Bi-lingual is required - Spanish & English. Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. Benefits & Perks Flexible Scheduling Hybrid (Working from Orlando Office and Home) Time Off & Holidays Parental Leave Policy 401(k) Plan Healthcare - Medical, Dental & Vision 360 Annual Peer Reviews with Opportunities for Growth