Account Manager- West Coast region

Job Description

Job Description

Description:

Account Manager

Location: West Coast region-remote
Department: Sales
Employment Type: Full-time

The Account Manager at Thermcraft, Inc . plays a key role in driving sales growth by identifying new business opportunities, expanding customer relationships, and strengthening Thermcraft’s presence across the west coast region.
This position requires a technically minded, self-motivated individual who can translate customer needs into tailored heating and thermal process solutions.

Reporting directly to the Sales Manager, you will manage the full sales cycle — from prospecting and qualification through technical consultation, proposal development, and order close — while maintaining Thermcraft’s high standards of professionalism and customer care.

Key Responsibilities

• Identify, pursue, and secure new business opportunities within key markets including laboratory, aerospace, industrial heat treatment, and R&D sectors.
• Manage and grow relationships with customers to drive repeat business and brand loyalty.
• Conduct on-site customer visits, technical presentations, and equipment demonstrations at trade shows or customer facilities.
• Collaborate with internal teams — engineering, customer service, and production — to ensure accurate technical solutions and timely communication.
• Develop and maintain territory sales plans, forecasts, and regular reporting through CRM and Infor systems.
• Monitor market trends, competitor activity, and pricing to identify growth opportunities.
• Represent Thermcraft at industry events, trade shows, and conferences with a professional and proactive presence.
• Serve as a customer advocate internally to ensure satisfaction and build long-term partnerships.

• Minimum 3–5 years of experience in industrial or technical sales (thermal processing, instrumentation, or manufacturing preferred).
• Proven ability to develop new businesses and maintain key accounts.
• Strong technical aptitude and understanding of engineered products or systems.
• Excellent communication, presentation, and negotiation skills.
• Proficient with Microsoft Office, CRM tools (Infor experience preferred), and digital communication platforms.
• Willingness to travel (domestic as required).
• Valid driver’s license.

Preferred:

• Experience selling furnaces, ovens, or heating elements to industrial or OEM customers.
• Understanding of thermal processing or materials testing applications.
• Bachelor’s degree in engineering 

The Ideal Candidate

• A self-starter who thrives on building relationships and solving customer challenges.
• Professional, organized, and detail-oriented, with a commitment to follow-through.
• Comfortable in both hands-on technical discussions and strategic sales planning.
• Understands how to balance customer needs with company profitability and delivery capability.

About ThermcraftThermcraft, Inc. is a leading U.S. manufacturer of industrial and laboratory furnaces, ovens, and heating elements.  For over 50 years, Thermcraft has built a reputation for precision, reliability, and customer service, providing thermal solutions to customers worldwide.Now, as part of the AECO family of companies , Thermcraft continues to grow through innovation, responsiveness, and commitment to excellence.

CORE VALUES:

· Do Right Always!

· Customer Centric Teamwork.

· Get it Done, Well & Timely.

· Drama Free Work Environment.

· Be Smart Grow & Learn, Stay Smart

Thermcraft is a 100% employee-owned company and an Equal Opportunity Employer, including disability and veterans.