Billing Specialist

Job Description

Job Description

Medical Billing & Collections Specialist – Remote

Full-Time | Remote | Michigan Preferred

Great patient care depends on more than what happens in the clinic. Specialty Infusion Center is looking for an experienced  Medical Billing & Collections Specialist to join our growing team and help ensure accurate billing, timely reimbursement, and a positive financial experience for our patients.

If you’re experienced in medical billing, claims follow-up, denials, and insurance reimbursement—and you enjoy solving problems and getting the details right—we’d love to meet you.

• Full-time

• Monday through Friday, 8:00 AM–5:00 PM

• Fully remote

• Michigan preferred

• Work unpaid and denied claims to obtain accurate and timely reimbursement

• Submit claims to insurance payors and prepare patient invoices

• Translate medical procedures and services into accurate billing codes

• Post and reconcile payments, refunds, and overpayments

• Maintain accurate, audit-ready billing records and documentation

• Balance daily batches and prepare billing and income reports

• Collaborate with patients, providers, and insurance companies to resolve billing questions

• Assist patients with statement questions and financial hardship processes when needed

• Support compliance, quality initiatives, and ongoing process improvements

• High school diploma or equivalent

• At least two years of medical billing and collections experience

• Experience with Medicare, Medicaid, and commercial insurance

• Strong knowledge of ICD coding and medical terminology

• Familiarity with billing laws, regulations, and reimbursement processes

• Excellent attention to detail, organization, and accuracy

• Strong communication, problem-solving, and customer service skills

• Ability to work independently while staying connected with a remote team

• Experience with electronic medical records and billing software

• Proficiency in Microsoft Word and Excel

• CPT and HCPCS coding training or experience preferred

• You take pride in accuracy and getting the details right

• You enjoy researching and resolving billing and reimbursement challenges

• You understand that behind every claim and account is a patient

• You’re organized, dependable, and comfortable working independently

• You take ownership of your work while contributing to a positive team culture

Specialty Infusion Center, an Access Infusion Care managed company, provides high-quality infusion and specialty services for patients with chronic and complex conditions throughout Northern Michigan. Our experienced teams are dedicated to delivering exceptional care in a comfortable, patient-centered environment while partnering closely with providers to achieve the best possible outcomes.

You’ll be joining a growing organization committed to improving access to specialty care across the communities we serve. Your work will directly support our patients, clinical teams, and our ability to continue providing exceptional care.

We Offer:

• Competitive compensation based on experience

• Medical, dental, and vision insurance

• Health savings account (HSA)

• Life and disability insurance

• Retirement plan

• Paid time off

• Professional development and career growth opportunities

At Specialty Infusion Center, we operate with a  Beyond Excellence mindset, striving to exceed expectations in every patient interaction and every aspect of our work. Our culture is grounded in the values that guide our decisions and define who we are:

• Patients First, Always

• Local Pride, One Access

• Do the Right Thing

• Make it Happen

• Own the Results

If you're passionate about making a difference and want to be part of a team that values compassion, accountability, collaboration, and excellence, we'd love to hear from you.

Join Specialty Infusion Center and help us continue delivering a Beyond Excellence experience for our patients—apply today!