Patient Access Specialist PT 24 hours

Patient Access Specialist PT 24 Hours

Griffin Health is seeking a detail-oriented and compassionate Patient Access Specialist to join our team. This role is responsible for completing registration and pre-registration for patients in both the Outpatient and Emergency Room settings. As a first point of contact, you will ensure a smooth and welcoming experience for patients, families, and visitors while accurately collecting information and verifying insurance coverage.

Key responsibilities include:

• Perform all registration and pre-registration functions at various Patient Access intake points.
• Communicate with patients, families, physicians, and insurance companies to obtain required information and verify insurance using electronic systems.
• Collect co-pays and deductibles when applicable.
• Interview and register patients with professionalism, accuracy, and compassion.
• Provide additional registration support as needed to ensure operational efficiency.

Requirements:

• High school diploma or equivalent.
• Strong knowledge of medical terminology.
• At least one year of healthcare-related experience.
• Proficiency in hospital registration and support systems.
• Excellent verbal and written communication skills.
• Strong customer service skills with a professional and courteous demeanor.
• Highly organized with the ability to manage multiple tasks effectively.
• Team-oriented with a collaborative work style.

Why Griffin Health?

Griffin Health is dedicated to delivering patient-centered, compassionate care in a supportive and collaborative environment. We value our employees and foster opportunities for professional growth while maintaining a strong connection to the community we serve.