Infrastructure Technician

IMS TechnicianThe IMS Technician will be responsible for assisting the Senior IMS Analyst with day-to-day activities supporting the Newton Cable Plant.Day to Day ResponsibilitiesInteract with customer to gather and define system/solution requirementsAssist in the deployment and maintenance of IMS devices, printers, scan guns, servers, etc.Review and update document repository in Sharepoint for AI enablementTroubleshoot hardware and software problems that may have a significant impact on the businessSupport IMS projectsRequired Education and Experience2 year degree in computer science or related field2 years experience in an IT support role, including experience supporting hardware and software componentsRequired SkillsUnderstanding of server and network infrastructureMicrosoft 365 including Sharepoint and OneNoteCybersecurity mindsetAbility to work independently with minimal oversight and managementPrevious experience in a manufacturing environment preferredWork HoursMonday - Friday, 8:00am - 5:00pmNesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.