Support Cashier - Soma

Cashier Position

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: This position is responsible for performing various functions that support the sales operations of the stores including, POS transactions, merchandise handling, stock processing, and stockroom organization. Receives, stores, and replenishes sales floor merchandise and stocks merchandise. May periodically work sales floor.

Functional Responsibilities

• Operational Excellence
• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization
• Customer Experience
• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Teamwork and Growth
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Qualifications

High school diploma or equivalent

Previous stock or cashier experience preferred

Must be 18 years of age or older

Excellent communication skills

Excellent customer service skills

Able to learn or adapt to technology provided by the company

Strong organizational skills and ability to multi-task in a fast-paced environment

Must be able to work the majority of the shift standing

Ability to work quickly and within strict timelines

Ability to demonstrate teamwork

Exposure to visual merchandising and product placement techniques desired

Communicate with customers, Associates, and Management; wear / communicate with headset

Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

Constant Walking/Standing- 67-100% of 8-hour shift

Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

Frequent Climbing- 34%-66% of 8-hour shift