Senior Manager of Resolutions
Kellogg Community Credit Union
Description:
Join Our Leadership Team
Kellogg Community Credit Union is seeking an experienced and strategic leader to serve as our Senior Manager of Resolutions. This position is responsible for leading all collection and recovery activities while balancing financial performance with exceptional member service.
The ideal candidate will bring a strong background in consumer lending, collections, and team leadership, along with a passion for helping members navigate financial challenges with dignity and respect.
What You'll Do
- Lead and develop a high-performing collections team.
- Drive strategies to reduce delinquency and charge-offs while improving recovery results.
- Oversee collection activities for consumer, mortgage, home equity, credit card, and business loan portfolios.
- Manage loss mitigation efforts, including repayment plans, loan modifications, bankruptcies, repossessions, and recoveries.
- Ensure compliance with applicable regulations and organizational policies.
- Analyze portfolio performance and provide recommendations to senior leadership.
- Collaborate with teams across the organization to deliver positive member outcomes.
What We're Looking For
- Bachelor's degree in Business, Finance, Management, or a related field.
- 7+ years of collections, loan servicing, or related financial services experience.
- 3+ years of leadership experience managing teams.
- Strong knowledge of consumer and mortgage lending, collections practices, and regulatory requirements.
- Proven ability to lead people, drive results, and use data to make strategic decisions.
- Excellent communication, coaching, and relationship-building skills.
Why Join KCCU?
At KCCU, we're committed to helping our members achieve financial success while creating an engaging workplace where employees can grow and thrive. As a member of our leadership team, you'll have the opportunity to make a meaningful impact on both our members and our organization.
Location: Battle Creek, Michigan
Position: Full-Time Leadership Role
Department: Resolutions
Ready to make a difference? Apply today and help shape the future of member-focused collections and recovery at KCCU.
PIb1d17126f81b-26289-41128682
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Senior Manager of Resolutions in Plainwell, MI vacancy
- Position Purpose Pro Experience Managers (Pro XM) are members of the store leadership team... ..., quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure... ..., escalating complex issues to senior leadership when necessary. Recognition:...SuggestedWork experience placementImmediate startFlexible hoursShift workNight shift
- Description OverviewWe are excited to recruit a Senior Professional within the Medicines classification team for Lifecycle Management, you will play a key role in delivering... ...regulatory risks and lead issue resolution for compliance gaps or supply disruption threats...Senior
- ...responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. The Area... ...staffing needs, and team member and customer conflict resolution). The Area Leader will work to identify and implement process...SuggestedWeekly paySeasonal work
- ...industrial components that keep the world moving. We are looking for a Senior CMM Programmer to lead our dimensional laboratory, establish... ...manufacturing issues, and resolve calibration anomalies. Manage the Lab: Maintain calibration schedules, oversee lab...Senior
MIDDLEVILLE ENGINEERED SOLUTIONS LLC
Plainwell, MI4 days ago - ...Description Position Summary: Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and...SuggestedHourly payTemporary workLocal area1 day per week
J & H Family Stores
Plainwell, MI1 day ago - ...chooses Culver's leaves happy. We put people first, handcraft every meal with care, and celebrate our guests and our team! Our managers ensure every true-blue crew member is moving in sync and every guest leaves happy. They create shift schedules, empower team...Full timeFlexible hoursShift workNight shiftDay shiftAfternoon shift
Culver's | ODW Management LLC
Otsego, MI3 days ago $12 - $24 per hour
...held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn...Hourly payTemporary workLocal areaShift workBorder Foods
Plainwell, MI13 days ago$59.9k - $70.39k
...opportunities Weekly direct deposit 401k plan Medical, dental, and vision benefits And much, much more! Responsibilities Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work Plan...Flexible hoursShift workMcDonald's
Plainwell, MI1 day ago- ...Parts Manager Plainwell, MI – Full Time About Vermeer Midwest At Vermeer Midwest, we’re not your average equipment dealership. We’re a family-owned company built on strong values, hard work, and a team-first culture. Every day, our people make a real impact—for each other...Full timeTemporary workWork at officeLocal area
Vermeer Midwest-Marne
Plainwell, MI5 days ago - ...fair, have fun, and make a difference. BRING HOME THE BACON You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. You’ll also help team members through performance...Weekly payCasual workFlexible hoursShift workDay shift
Arby's
Plainwell, MI5 days ago - ...Join to apply for the Shift Manager role at McDonald’s Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Benefits Competitive pay from $16.25 per hour - $20.71 per hour / year plus cash incentives Employee discounts...Hourly payFull timeFlexible hoursShift work
McDonald's
Plainwell, MI3 days ago - ...Project Manager – Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are currently searching for a Project Manager who will be responsible for coordinating...Contract workFor subcontractor
DISHER
Plainwell, MI5 days ago - CarGuys Inc. - America’s #1 Automotive Recruiter Job Title Automotive Used Car Manager About the Role The dealership seeks an Automotive Used Car Manager to lead used vehicle operations, develop high-performance sales teams, and improve performance metrics. Benefits...
$15 - $17 per hour
...Discounted tuition for you and your family through SNHU Employee discounts on all your Dunkin' favorites Opportunities to grow into management roles What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: Lead by example...Hourly payFull timePart timeImmediate startFlexible hoursShift workEarly shiftDunkin'
Otsego, MI3 days ago- Position Title: Training and Development Manager Department: Human Resources Location: Plainwell Plant Salary Class: Exempt Tasks... ...with Supervisors, Peers, or Subordinates — Provide information to senior management, operations management, supervisors, and...
- ...Programs Community & Charitable Involvement Bring Home the Bacon You will help operate the restaurant on a day‑to‑day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. You’ll also help team members through...Weekly payFlexible hoursShift workDay shift
$65k - $75k
...Job Description Job Description Senior Human Resources Generalist Salary: $65,000... ...future by offering a 401K plan with no management fees and a generous company match. ~... ...benefit vendors Handle employee issue resolution and provide guidance to leadership and staff...SeniorWork at officeRemote work- ...Description Position Summary: Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant...Hourly payTemporary workLocal area
J & H Family Stores
Plainwell, MI2 days ago $14 - $35 per hour
...held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn...Hourly payTemporary workPart timeLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shiftEarly shiftBorder Foods
Otsego, MI2 days ago$49.92k - $58.66k
...Assistant General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: ~ Competitive pay from $49920 per year - 58655 / year plus cash incentives ~ Employee discounts and free...Local areaFlexible hoursShift workMcDonald's
Plainwell, MI5 days ago- ...Dairy Nutrition and Management Consultant – Account Executive DESCRIPTION: Nobis Agri Science, an independent, family owned company that has established itself over 45 years as the leader in dairy nutrition who provides a portfolio of complete feeds, supplements, premixes...Night shift
Nobis Agri Science, Inc.
Plainwell, MI5 days ago - A well-known fast-food restaurant chain in Plainwell, Michigan is seeking a Shift Manager to oversee daily operations and ensure exceptional customer service. This role requires at least six months of management experience and a passion for fostering a positive team environment...Casual workShift work
- ...Paid time off Competitive salary Verizon Wireless Sales Manager Sales Leadership | Coaching Excellence | Performance-Driven... ...customer interactions Ensure exceptional customer service and resolution of escalated concerns Maintain expert knowledge of Verizon...Flexible hoursAfternoon shift
- DescriptionPosition at JBS USAHARVEST MAINTENANCE SUPERVISORAssists in the day-to-day operations of the Slaughter Maintenance Department as needed for general up keep and maintenance of plant operations. This includes but is not limited to the assistance of all areas of...Immediate startShift work
- ...equivalent retail experience Have 5 years of retail/service industry experience Have 3 years of leadership experience including management of leaders with direct reports Minimum 3 years of retail leadership experience with General Merchandise and Grocery/Fresh...Weekly payLocal area
- ...Part-time babysitter/House Manager needed for 2 school-aged youngsters. Must be reliable, experienced, and capable of managing household tasks. Responsible for caring for and supervising children, overseeing daily routines, preparing meals, and maintaining cleanliness....Part timeFlexible hours
Wyndy LLC
Plainwell, MI1 day ago $27 - $32 per hour
...Senior Lead Residential Remodeler and Finish Carpenter Company Name: JNE Homes LLC Location: Kalamazoo, MI (Regional Project Travel... ...the support needed to succeed. You will have the autonomy to manage your workflow independently while contributing to a team that takes...SeniorHourly payPermanent employmentMonday to Friday- ...visibility, and scalable financial processes. Position Summary FBN is seeking a highly motivated and detail‑oriented Finance & Accounting Manager to join our leadership team. This newly created role is designed to bridge accounting, financial analysis, and operational finance...Temporary work3 days per week
FBN Sales Inc
Plainwell, MI1 day ago - ...Senior Cost Accountant Location: Allegan, MI, US, 49010 At Perrigo, we are driven by... ...inventory reporting to enable enhanced management insights across Perrigo. Reporting to the... ...results, including detailed analysis and resolution of variances. Partner with accounting...SeniorWork at officeRemote work2 days per week
Perrigo
Allegan, MI5 days ago $30 - $38 per hour
...independently. Complete mastery of concrete finishing, form setting, and full-scale driveway or slab tear-outs. Demonstrated capacity to manage projects from start to finish with absolutely zero training or guidance. Proven experience with concrete saw cutting, including...Hourly payLocal areaCourtney's Construction
Richland, MI3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager of Resolutions. Be the first to apply!
Related searches