Guest Experience Operations Manager
$66.5k - $72kLegends OWO, LLC
Legends OWO, LLC is seeking an Operations Manager to lead the daily operations at One World Observatory in New York City. The successful candidate will ensure operational efficiency and exemplary guest experiences while managing staffing and compliance with company standards. Responsibilities include overseeing departmental operations, resolving guest concerns, and implementing operational improvements. This role requires strong leadership abilities, at least three years of relevant experience, and a Bachelor's degree in Hospitality Management. A competitive salary range of $66,500 - $72,000 is offered along with a generous benefits package. #J-18808-Ljbffr Legends OWO, LLC
- ...Hotels in New York is seeking a dynamic Night Manager to lead overnight front office operations, ensuring smooth guest arrivals and departures while upholding brand... ...room availability, and monitor safety to deliver memorable experiences. #J-18808-Ljbffr Arlo WilliamsburgSuggestedShift workNight shiftAfternoon shift
- SailGP is seeking a contractor to support delivery of premium guest experiences at events across the Americas, with a focus on New York City... ...broader region. The role collaborates with the Experience Operations Lead to execute VIP spaces including the Adrenaline Lounge and...SuggestedFor contractorsWork at office3 days per week
- ...real estate firm is seeking an Office Manager for the Top of the Rock Observation Deck... ...administrative processes and enhance guest experiences through effective office management.... ...experience, ideally in hospitality or operational roles. #J-18808-Ljbffr Tishman SpeyerSuggestedWork at office
- ...GUEST EXPERIENCE LEAD Who We Are Dùndú is an independent fast-casual Nigerian restaurant in Midtown Manhattan, minutes from Grand... ...the same standard in guest-visible kitchen areas. Keep the operation organized. Oversee FOH inventory and par levels, including...SuggestedFull timeCasual workMonday to FridayShift work
- ...Entertainment) seeks a senior leader to oversee the Guest Engagement Center, reporting to the... .... Drive staff training, performance management, and QA initiatives for ADA ticketing... ...functional teams to ensure exceptional guest experiences 365 days a year. #J-18808-Ljbffr Socket...Suggested
- ...Hospitality is seeking a Customer Service Manager to lead our customer service team, maximize automation of guest communications, and elevate the guest experience with AI tools like Claude/Cowork... ...mentor a lean team across remote operations, ensuring fast response times and...Remote job
- Starwood Hotels in New York is seeking a service-minded Guest Experience Manager to lead and inspire our great-natured service team. You’ll be... ...just around the corner. This role collaborates with all operational departments to maximize guest engagement and ensure flawless...
$75k - $85k
...big difference.We have an opportunity for a service-minded Guest Experience Manager to lead and inspire our great-natured service team. It’s a... ...by example is everything in this role.Work with all operational departments to maximize guest engagement and seek out opportunities...Work experience placementLive inLocal areaFlexible hours$50k - $65k
Catch Air is seeking a General Manager in New York to oversee all operations of their entertainment facility. Key responsibilities include managing staff... ...diploma or equivalent and three years of hospitality experience, with a focus on effective communication and...Full time$27 - $32 per hour
...Title: Hourly Floor Service & Guest Relations ManagerLocation:... ...Floor Service & Guest Relations Manager to co-lead service alongside... ...and ensure a warm, seamless experience for every guest.Position Overview... ...shifts, ensuring smooth operations and timely guest flowOversee...Hourly payPart timeShift workNight shiftWeekend workAfternoon shift$170k - $190k
Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive features... ...heavy support environments, with deep knowledge of quality management, workforce planning, and vendor performance optimization...Full timeWork at officeWork from homeFlexible hours$132k - $163k
...Why Hover wants you Hover's Customer Experience team is at an inflection point. We've built... ...team’ day to day and hit our core operational KPIs. You will contribute by This is a... ...engineering, data structures, knowledge management, integrations, evaluations, etc. Deep...Full timeFor contractorsWork at officeLocal areaFlexible hours- Hotel Indigo, part of IHG Hotels & Resorts, is seeking a Front Office Manager to oversee guest registration, bell services, concierge, business center, and reservations at our New York property. You will act as Manager on Duty in the absence of the Director, coach staff...
- ...boutiques MONTBLANC is present all over the world.At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge...Full timeLocal area
$112,000 - $181,000 per day
...DESCRIPTIONThis is a Series A AI-native employee management platform that runs itself payroll,... ...person who decides what great customer experience looks like, builds the team to deliver... ...Qualifications: 58 years in support operations or customer-facing leadership with...$150.1k - $227k
To get the best candidate experience, please consider applying for a maximum of 3 roles within... ...of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible... ...to maximize social impact and operational efficiency. Candidates should bring a passion...Full timeWork at officeFlexible hoursShift work3 days per week$135k - $167k
...Hover's Inbound Customer Experience Team Leadership Opportunity Hover's Inbound Customer Experience... ...empathy. You'll take the reins of an operation that's already thriving: a ~50-person... ...conversations on every channel. You'll manage the day-to-day health of the outsourced...Full timeWork at officeLocal areaFlexible hoursShift work$55k
...located in New York, is seeking a Traveling Operations and Sales Specialist. This role... ...operational assistance and enhancing guest experiences. Ideal candidates should have at least... ...frequently. Responsibilities include managing daily studio operations, providing guest...$66.31k - $70k
...Title - Customer Success Account Manager, Disclosure Engagement Salary - $66,313 - $70,000 Location - New York About CDP... ...CDP’s Customer Success function is responsible for the customer experience from onboarding through to the delivery of a seamless customer...Full timeWork at officeLocal area- The Affluent Banking team is focused on managing the Affluent business and innovating... ...compelling offering and seamless customer experiences.As a Customer Experience Manager on the... ...product and policy owners, sales, and operations teams to represent the voice of the client...
$110k - $115k
...looking for a self-motivated Customer Success Manager to join our growing team in New York... ...other CSMs, and help shape how the team operates.You're excited about this opportunity... ...management roleProven renewal and upsell experience, end to end, not supporting someone else...Contract workWork at officeFlexible hours- ...Leads multiple teams and oversees a core operating area in Transfer Agency. Leads teams... ...equivalent combination of education and experience is required, with an MBA preferred.15+... ...preferably) is preferred with 5-10 years in management/leadership roles. Experience in the...Work experience placementWork at officeWorldwideFlexible hours
$26 - $28 per hour
...hr Position Summary : The Customer Experience Supervisor plays a key leadership role... ...experience while supporting the daily operations of the store. This role is responsible... ...authentic way. Working closely with Store Management, the Customer Experience Supervisor...Full timeSeasonal work- ...maintenance, and ongoing relationship management. This is a high-bandwidth, hybrid role... ...facing relationship management and hands‑on operational/data execution. You'll be the primary... ...concepts. A blend of client-facing experience (customer success, account management,...Temporary work
- ...Job Description Job Description Operations Manager Hawke & Co. – New York Garment Center About Hawke & Co. Founded in 1958, Hawke... ...excellent follow-through. • Advanced Excel skills; ERP experience is a plus. • Positive, 'find a way' mindset. Qualifications...
- ...Description About the Role: The Overnight Operations Manager plays a pivotal role in ensuring the... ...Operations Manager is to manage guest relations, and maintain operational standards... ...policies to enhance the overall guest experience. This role requires a proactive...Night shift
$84.05k - $109.26k
...four elementary and four middle schools. Managed by Seton Education Partners, Brilla... ..., and beyond. Position Overview The Operations Manager, managed by the school-based Director... ...'s degree with a minimum of 3 years experience in an office environment; education experience...Work at officeFlexible hours$85k
...Job Description Job Description Job Title : Operations Manager Classification : Full-time, exempt Pay Rate : $85,000 /... ...operation of all 85 acres of the park. This individual should have experience in managing multiple staff members and a high level of...Full timeSeasonal workWork at officeLocal area- ...Description Job Overview: Reporting to the Director of Operations, the Operations Manager supports order execution across accounts, with a focus... ...in a fast-paced and customer-focused environment. Experience in and a passion for jewelry is required. Key Responsibilities...Temporary work
$140k
...Job Description Job Description Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in... ...Operations Manager Requirements: ~5+ years of management experience within the restoration industry ~ Proven ability to build,...For subcontractorWork at officeFlexible hours
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