Guest Experience Operations Manager
$66.5k - $72kLegends OWO, LLC
Legends OWO, LLC is seeking an Operations Manager to lead the daily operations at One World Observatory in New York City. The successful candidate will ensure operational efficiency and exemplary guest experiences while managing staffing and compliance with company standards. Responsibilities include overseeing departmental operations, resolving guest concerns, and implementing operational improvements. This role requires strong leadership abilities, at least three years of relevant experience, and a Bachelor's degree in Hospitality Management. A competitive salary range of $66,500 - $72,000 is offered along with a generous benefits package. #J-18808-Ljbffr Legends OWO, LLC
- SailGP is seeking a contractor to support delivery of premium guest experiences at events across the Americas, with a focus on New York City... ...broader region. The role collaborates with the Experience Operations Lead to execute VIP spaces including the Adrenaline Lounge and...SuggestedFor contractorsWork at office3 days per week
- ...Hotels in New York is seeking a dynamic Night Manager to lead overnight front office operations, ensuring smooth guest arrivals and departures while upholding brand... ...room availability, and monitor safety to deliver memorable experiences. #J-18808-Ljbffr Arlo WilliamsburgSuggestedShift workNight shiftAfternoon shift
- ...real estate firm is seeking an Office Manager for the Top of the Rock Observation Deck... ...administrative processes and enhance guest experiences through effective office management.... ...experience, ideally in hospitality or operational roles. #J-18808-Ljbffr Tishman SpeyerSuggestedWork at office
$110k - $130k
...Manhattan's Lower East Side. Our guests come from every walk of life... .... The Director of Guest Experience is responsible for ensuring... ...to detail • Establish and manage a vendor concierge program that... ...the Nine Orchard experience Operations Map and continuously...SuggestedFull time- ...Georgia is seeking a dynamic Front Office Manager to assure the overall success of the hotel by meeting guest expectations for service. The position requires prior hotel management experience and involves supervising front desk operations, preparing staff schedules, and...SuggestedAfternoon shift
- ...Hospitality is seeking a Customer Service Manager to lead our customer service team, maximize automation of guest communications, and elevate the guest experience with AI tools like Claude/Cowork... ...mentor a lean team across remote operations, ensuring fast response times and...Remote job
- Starwood Hotels in New York is seeking a service-minded Guest Experience Manager to lead and inspire our great-natured service team. You’ll be... ...just around the corner. This role collaborates with all operational departments to maximize guest engagement and ensure flawless...
$75k - $85k
## Guest Experience ManagerApplylocations: Baccarat New Yorktime type: Full timeposted on: Posted... ...for a service-minded Guest Experience Manager to lead and inspire our great-natured... ...everything in this role.Work with all operational departments to maximize guest...Work experience placementLive inLocal areaFlexible hours- ...Entertainment) seeks a senior leader to oversee the Guest Engagement Center, reporting to the... .... Drive staff training, performance management, and QA initiatives for ADA ticketing... ...functional teams to ensure exceptional guest experiences 365 days a year. #J-18808-Ljbffr Socket...
$27 - $32 per hour
...Title: Hourly Floor Service & Guest Relations ManagerLocation:... ...Floor Service & Guest Relations Manager to co-lead service alongside... ...and ensure a warm, seamless experience for every guest.Position Overview... ...shifts, ensuring smooth operations and timely guest flowOversee...Hourly payPart timeShift workNight shiftWeekend workAfternoon shift$50k - $65k
Catch Air is seeking a General Manager in New York to oversee all operations of their entertainment facility. Key responsibilities include managing staff... ...diploma or equivalent and three years of hospitality experience, with a focus on effective communication and...Full time$170k - $190k
Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive features... ...heavy support environments, with deep knowledge of quality management, workforce planning, and vendor performance optimization...Full timeWork at officeWork from homeFlexible hours$132k - $163k
...Why Hover wants you Hover's Customer Experience team is at an inflection point. We've built... ...team’ day to day and hit our core operational KPIs. You will contribute by This is a... ...engineering, data structures, knowledge management, integrations, evaluations, etc. Deep...Full timeFor contractorsWork at officeLocal areaFlexible hours- Hotel Indigo, part of IHG Hotels & Resorts, is seeking a Front Office Manager to oversee guest registration, bell services, concierge, business center, and reservations at our New York property. You will act as Manager on Duty in the absence of the Director, coach staff...
$112,000 - $181,000 per day
...DESCRIPTIONThis is a Series A AI-native employee management platform that runs itself payroll,... ...person who decides what great customer experience looks like, builds the team to deliver... ...Qualifications: 58 years in support operations or customer-facing leadership with...- ...boutiques MONTBLANC is present all over the world.At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge...Full timeLocal area
$150.1k - $227k
To get the best candidate experience, please consider applying for a maximum of 3 roles within... ...of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible... ...to maximize social impact and operational efficiency. Candidates should bring a passion...Full timeWork at officeFlexible hoursShift work3 days per week$135k - $167k
...Hover's Inbound Customer Experience Team Leadership OpportunityHover's Inbound Customer Experience... ...empathy. You'll take the reins of an operation that's already thriving: a ~50-person... ...conversations on every channel. You'll manage the day-to-day health of the outsourced...Full timeWork at officeLocal areaFlexible hoursShift work- ...expanding global luxury hospitality brand and management company, built on the evolution of... ...generation of travelers, our hotels empower guests to reach their fullest potential,... ...holistic well-being into every aspect of the experience. From personalized services to...Local areaImmediate startWorldwideFlexible hoursNight shiftWeekend workDay shiftAfternoon shiftEarly shift
$55k
...located in New York, is seeking a Traveling Operations and Sales Specialist. This role... ...operational assistance and enhancing guest experiences. Ideal candidates should have at least... ...frequently. Responsibilities include managing daily studio operations, providing guest...$66.31k - $70k
...Title - Customer Success Account Manager, Disclosure Engagement Salary - $66,313 - $70,000 Location - New York About CDP... ...CDP’s Customer Success function is responsible for the customer experience from onboarding through to the delivery of a seamless customer...Full timeWork at officeLocal area$85k - $105k
...Action Fund (Everytown) is seeking a dynamic Contracts and Legal Operations Manager to join the Office of the General Counsel Team. The... ...aspects of their work, as needed.You should have:3+ years of experience in legal administration, paralegal work, or contract management...Contract workWork at officeLocal area$50 - $60 per hour
...prominent client seeking a dynamic Project Manager to bridge critical gaps between... ...opportunity to directly influence customer experience initiatives, ensuring seamless communication... ...that have a tangible impact on operational efficiency and customer satisfaction....Hourly payTemporary workFor contractorsFlexible hours$115k - $130k
...self-motivated Senior Customer Success Manager to join our growing team in New York City... ...other CSMs, and help shape how the team operates.You're excited about this opportunity because... ...or equivalent experienceNice to Have:Experience in CRE tech, proptech, or adjacent...Contract workWork at officeFlexible hours$67k - $73k
...you! Job Description: The Operations Manager oversees day-to-day studio operations,... ...team support, and a high-quality customer experience. This position is ideal for... ...studio performance, team management, and guest experience. This is a full-time, onsite...Full timeLocal areaTrial periodFlexible hours$25 per hour
...Pavilion is looking for energetic, organized leaders to join our team! We are hiring part-time Managers to support rink operations and create an exceptional experience for our guests. Salary: $25 per hour What You’ll Do: Oversee daily rink operations in a fun, fast...Hourly payPart timeSeasonal workFlexible hoursShift workWeekend workAfternoon shift- ...Job Description MNRK Music Group is looking for a Manager, Direct to Consumer Operations to join our team in New York. Reporting to the VP, Direct... ...excellence, using data-driven insights to enhance customer experience, drive revenue growth, and support successful physical...Work at office3 days per week
- ...including, but not limited to, overall experience, relevant experience, education level,... ...Summary Reporting to the Director of Operations, the Operations Supervisor ensures that... .../she also coordinates efforts with the management team to help optimize the delivery of program...Local areaImmediate startRelocationFlexible hoursShift workAfternoon shift
- The Affluent Banking team is focused on managing the Affluent business and innovating... ...compelling offering and seamless customer experiences.As a Customer Experience Manager on the... ...product and policy owners, sales, and operations teams to represent the voice of the client...
- ...Description About the Role: The Overnight Operations Manager plays a pivotal role in ensuring the... ...Operations Manager is to manage guest relations, and maintain operational standards... ...policies to enhance the overall guest experience. This role requires a proactive...Night shift
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