Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Operations Manager

$66.5k - $72k

Legends OWO, LLC

Legends OWO, LLC is seeking an Operations Manager to lead the daily operations at One World Observatory in New York City. The successful candidate will ensure operational efficiency and exemplary guest experiences while managing staffing and compliance with company standards. Responsibilities include overseeing departmental operations, resolving guest concerns, and implementing operational improvements. This role requires strong leadership abilities, at least three years of relevant experience, and a Bachelor's degree in Hospitality Management. A competitive salary range of $66,500 - $72,000 is offered along with a generous benefits package. #J-18808-Ljbffr Legends OWO, LLC

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Operations Manager in New York, NY vacancy
  •  ...Hotels in New York is seeking a dynamic Night Manager to lead overnight front office operations, ensuring smooth guest arrivals and departures while upholding brand...  ...room availability, and monitor safety to deliver memorable experiences. #J-18808-Ljbffr Arlo Williamsburg
    Suggested
    Shift work
    Night shift
    Afternoon shift

    Arlo Williamsburg

    New York, NY
    6 days ago
  • SailGP is seeking a contractor to support delivery of premium guest experiences at events across the Americas, with a focus on New York City...  ...broader region. The role collaborates with the Experience Operations Lead to execute VIP spaces including the Adrenaline Lounge and... 
    Suggested
    For contractors
    Work at office
    3 days per week

    SailGP

    New York, NY
    2 days ago
  •  ...real estate firm is seeking an Office Manager for the Top of the Rock Observation Deck...  ...administrative processes and enhance guest experiences through effective office management....  ...experience, ideally in hospitality or operational roles. #J-18808-Ljbffr Tishman Speyer
    Suggested
    Work at office

    Tishman Speyer

    New York, NY
    4 days ago
  •  ...GUEST EXPERIENCE LEAD Who We Are Dùndú is an independent fast-casual Nigerian restaurant in Midtown Manhattan, minutes from Grand...  ...the same standard in guest-visible kitchen areas. Keep the operation organized. Oversee FOH inventory and par levels, including... 
    Suggested
    Full time
    Casual work
    Monday to Friday
    Shift work

    dùndú

    New York, NY
    3 days ago
  •  ...Entertainment) seeks a senior leader to oversee the Guest Engagement Center, reporting to the...  .... Drive staff training, performance management, and QA initiatives for ADA ticketing...  ...functional teams to ensure exceptional guest experiences 365 days a year. #J-18808-Ljbffr Socket... 
    Suggested

    Socket.dev

    New York, NY
    4 days ago
  •  ...Hospitality is seeking a Customer Service Manager to lead our customer service team, maximize automation of guest communications, and elevate the guest experience with AI tools like Claude/Cowork...  ...mentor a lean team across remote operations, ensuring fast response times and... 
    Remote job

    Better Talent by Laveer & Co.

    New York, NY
    5 days ago
  • Starwood Hotels in New York is seeking a service-minded Guest Experience Manager to lead and inspire our great-natured service team. You’ll be...  ...just around the corner. This role collaborates with all operational departments to maximize guest engagement and ensure flawless... 

    Baccarat New York, L.L.C.

    New York, NY
    3 days ago
  • $75k - $85k

     ...big difference.We have an opportunity for a service-minded Guest Experience Manager to lead and inspire our great-natured service team. It’s a...  ...by example is everything in this role.Work with all operational departments to maximize guest engagement and seek out opportunities... 
    Work experience placement
    Live in
    Local area
    Flexible hours

    Baccarat Hotel

    New York, NY
    2 days ago
  • $50k - $65k

    Catch Air is seeking a General Manager in New York to oversee all operations of their entertainment facility. Key responsibilities include managing staff...  ...diploma or equivalent and three years of hospitality experience, with a focus on effective communication and... 
    Full time

    Catch Air

    New York, NY
    5 days ago
  • $27 - $32 per hour

     ...Title: Hourly Floor Service & Guest Relations ManagerLocation:...  ...Floor Service & Guest Relations Manager to co-lead service alongside...  ...and ensure a warm, seamless experience for every guest.Position Overview...  ...shifts, ensuring smooth operations and timely guest flowOversee... 
    Hourly pay
    Part time
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    Palma NYC

    New York, NY
    25 days ago
  • $170k - $190k

    Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive features...  ...heavy support environments, with deep knowledge of quality management, workforce planning, and vendor performance optimization... 
    Full time
    Work at office
    Work from home
    Flexible hours

    Talkiatry

    New York, NY
    5 days ago
  • $132k - $163k

     ...Why Hover wants you Hover's Customer Experience team is at an inflection point. We've built...  ...team’ day to day and hit our core operational KPIs. You will contribute by This is a...  ...engineering, data structures, knowledge management, integrations, evaluations, etc. Deep... 
    Full time
    For contractors
    Work at office
    Local area
    Flexible hours

    3M HEALTHCARE

    New York, NY
    2 days ago
  • Hotel Indigo, part of IHG Hotels & Resorts, is seeking a Front Office Manager to oversee guest registration, bell services, concierge, business center, and reservations at our New York property. You will act as Manager on Duty in the absence of the Director, coach staff... 

    IHG Hotels & Resorts

    New York, NY
    6 days ago
  •  ...boutiques MONTBLANC is present all over the world.At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge... 
    Full time
    Local area

    Richemont

    New York, NY
    4 days ago
  • $112,000 - $181,000 per day

     ...DESCRIPTIONThis is a Series A AI-native employee management platform that runs itself payroll,...  ...person who decides what great customer experience looks like, builds the team to deliver...  ...Qualifications: 58 years in support operations or customer-facing leadership with... 

    Affinity Executive Search

    New York, NY
    1 day ago
  • $150.1k - $227k

    To get the best candidate experience, please consider applying for a maximum of 3 roles within...  ...of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible...  ...to maximize social impact and operational efficiency. Candidates should bring a passion... 
    Full time
    Work at office
    Flexible hours
    Shift work
    3 days per week

    Salesforce

    New York, NY
    3 days ago
  • $135k - $167k

     ...Hover's Inbound Customer Experience Team Leadership Opportunity Hover's Inbound Customer Experience...  ...empathy. You'll take the reins of an operation that's already thriving: a ~50-person...  ...conversations on every channel. You'll manage the day-to-day health of the outsourced... 
    Full time
    Work at office
    Local area
    Flexible hours
    Shift work

    Almaz Capital

    New York, NY
    5 days ago
  • $55k

     ...located in New York, is seeking a Traveling Operations and Sales Specialist. This role...  ...operational assistance and enhancing guest experiences. Ideal candidates should have at least...  ...frequently. Responsibilities include managing daily studio operations, providing guest... 

    6060 Benjamin C Wood. MD-NY, P.C.

    New York, NY
    2 days ago
  • $66.31k - $70k

     ...Title - Customer Success Account Manager, Disclosure Engagement Salary - $66,313 - $70,000 Location - New York About CDP...  ...CDP’s Customer Success function is responsible for the customer experience from onboarding through to the delivery of a seamless customer... 
    Full time
    Work at office
    Local area

    Cdp Global

    New York, NY
    1 day ago
  • The Affluent Banking team is focused on managing the Affluent business and innovating...  ...compelling offering and seamless customer experiences.As a Customer Experience Manager on the...  ...product and policy owners, sales, and operations teams to represent the voice of the client... 

    JP Morgan Chase

    New York, NY
    2 days ago
  • $110k - $115k

     ...looking for a self-motivated Customer Success Manager to join our growing team in New York...  ...other CSMs, and help shape how the team operates.You're excited about this opportunity...  ...management roleProven renewal and upsell experience, end to end, not supporting someone else... 
    Contract work
    Work at office
    Flexible hours

    Dealpath

    New York, NY
    4 days ago
  •  ...Leads multiple teams and oversees a core operating area in Transfer Agency. Leads teams...  ...equivalent combination of education and experience is required, with an MBA preferred.15+...  ...preferably) is preferred with 5-10 years in management/leadership roles. Experience in the... 
    Work experience placement
    Work at office
    Worldwide
    Flexible hours

    The Bank of New York Mellon

    New York, NY
    4 days ago
  • $26 - $28 per hour

     ...hr Position Summary : The Customer Experience Supervisor plays a key leadership role...  ...experience while supporting the daily operations of the store. This role is responsible...  ...authentic way. Working closely with Store Management, the Customer Experience Supervisor... 
    Full time
    Seasonal work

    KITH

    New York, NY
    3 days ago
  •  ...maintenance, and ongoing relationship management. This is a high-bandwidth, hybrid role...  ...facing relationship management and hands‑on operational/data execution. You'll be the primary...  ...concepts. A blend of client-facing experience (customer success, account management,... 
    Temporary work

    Anchorage Digital

    New York, NY
    2 days ago
  •  ...Job Description Job Description Operations Manager Hawke & Co. – New York Garment Center About Hawke & Co. Founded in 1958, Hawke...  ...excellent follow-through. • Advanced Excel skills; ERP experience is a plus. • Positive, 'find a way' mindset. Qualifications... 

    Hawke & Co

    New York, NY
    4 days ago
  •  ...Description About the Role: The Overnight Operations Manager plays a pivotal role in ensuring the...  ...Operations Manager is to manage guest relations, and maintain operational standards...  ...policies to enhance the overall guest experience. This role requires a proactive... 
    Night shift

    Fairfield Inn/Springhill Suites Hotel

    New York, NY
    20 days ago
  • $84.05k - $109.26k

     ...four elementary and four middle schools. Managed by Seton Education Partners, Brilla...  ..., and beyond. Position Overview The Operations Manager, managed by the school-based Director...  ...'s degree with a minimum of 3 years experience in an office environment; education experience... 
    Work at office
    Flexible hours

    Brilla Schools

    New York, NY
    12 days ago
  • $85k

     ...Job Description Job Description Job Title :  Operations Manager   Classification :  Full-time, exempt     Pay Rate :  $85,000 /...  ...operation of all 85 acres of the park. This individual should have experience in managing multiple staff members and a high level of... 
    Full time
    Seasonal work
    Work at office
    Local area

    Brooklyn Bridge Park Corporation

    New York, NY
    29 days ago
  •  ...Description Job Overview: Reporting to the Director of Operations, the Operations Manager supports order execution across accounts, with a focus...  ...in a fast-paced and customer-focused environment. Experience in and a passion for jewelry is required. Key Responsibilities... 
    Temporary work

    SDC Designs

    New York, NY
    12 days ago
  • $140k

     ...Job Description Job Description Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in...  ...Operations Manager Requirements: ~5+ years of management experience within the restoration industry ~ Proven ability to build,... 
    For subcontractor
    Work at office
    Flexible hours

    Wylander

    New York, NY
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Operations Manager. Be the first to apply!