Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Operations Manager

$66.5k - $72k

Legends OWO, LLC

Legends OWO, LLC is seeking an Operations Manager to lead the daily operations at One World Observatory in New York City. The successful candidate will ensure operational efficiency and exemplary guest experiences while managing staffing and compliance with company standards. Responsibilities include overseeing departmental operations, resolving guest concerns, and implementing operational improvements. This role requires strong leadership abilities, at least three years of relevant experience, and a Bachelor's degree in Hospitality Management. A competitive salary range of $66,500 - $72,000 is offered along with a generous benefits package. #J-18808-Ljbffr Legends OWO, LLC

Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Operations Manager in New York, NY vacancy
  •  ...Hotels in New York is seeking a dynamic Night Manager to lead overnight front office operations, ensuring smooth guest arrivals and departures while upholding brand...  ...room availability, and monitor safety to deliver memorable experiences. #J-18808-Ljbffr Arlo Williamsburg
    Suggested
    Shift work
    Night shift
    Afternoon shift

    Arlo Williamsburg

    New York, NY
    2 days ago
  • SailGP is seeking a contractor to support delivery of premium guest experiences at events across the Americas, with a focus on New York City...  ...broader region. The role collaborates with the Experience Operations Lead to execute VIP spaces including the Adrenaline Lounge and... 
    Suggested
    For contractors
    Work at office
    3 days per week

    SailGP

    New York, NY
    3 days ago
  •  ...real estate firm is seeking an Office Manager for the Top of the Rock Observation Deck...  ...administrative processes and enhance guest experiences through effective office management....  ...experience, ideally in hospitality or operational roles. #J-18808-Ljbffr Tishman Speyer
    Suggested
    Work at office

    Tishman Speyer

    New York, NY
    5 days ago
  •  ...Hospitality is seeking a Customer Service Manager to lead our customer service team, maximize automation of guest communications, and elevate the guest experience with AI tools like Claude/Cowork...  ...mentor a lean team across remote operations, ensuring fast response times and... 
    Suggested
    Remote job

    Better Talent by Laveer & Co.

    New York, NY
    6 days ago
  •  ...Entertainment) seeks a senior leader to oversee the Guest Engagement Center, reporting to the...  .... Drive staff training, performance management, and QA initiatives for ADA ticketing...  ...functional teams to ensure exceptional guest experiences 365 days a year. #J-18808-Ljbffr Socket... 
    Suggested

    Socket.dev

    New York, NY
    5 days ago
  • $75k - $85k

     ...big difference.We have an opportunity for a service-minded Guest Experience Manager to lead and inspire our great-natured service team. It’s a...  ...by example is everything in this role.Work with all operational departments to maximize guest engagement and seek out opportunities... 
    Work experience placement
    Live in
    Local area
    Flexible hours

    Baccarat Hotel

    New York, NY
    3 days ago
  • Starwood Hotels in New York is seeking a service-minded Guest Experience Manager to lead and inspire our great-natured service team. You’ll be...  ...just around the corner. This role collaborates with all operational departments to maximize guest engagement and ensure flawless... 

    Baccarat New York, L.L.C.

    New York, NY
    4 days ago
  • $27 - $32 per hour

     ...Title: Hourly Floor Service & Guest Relations ManagerLocation:...  ...Floor Service & Guest Relations Manager to co-lead service alongside...  ...and ensure a warm, seamless experience for every guest.Position Overview...  ...shifts, ensuring smooth operations and timely guest flowOversee... 
    Hourly pay
    Part time
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    Palma NYC

    New York, NY
    26 days ago
  • $50k - $65k

    Catch Air is seeking a General Manager in New York to oversee all operations of their entertainment facility. Key responsibilities include managing staff...  ...diploma or equivalent and three years of hospitality experience, with a focus on effective communication and... 
    Full time

    Catch Air

    New York, NY
    2 days ago
  • $170k - $190k

    Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive features...  ...heavy support environments, with deep knowledge of quality management, workforce planning, and vendor performance optimization... 
    Full time
    Work at office
    Work from home
    Flexible hours

    Talkiatry

    New York, NY
    2 days ago
  • $132k - $163k

     ...Why Hover wants you Hover's Customer Experience team is at an inflection point. We've built...  ...team’ day to day and hit our core operational KPIs. You will contribute by This is a...  ...engineering, data structures, knowledge management, integrations, evaluations, etc. Deep... 
    Full time
    For contractors
    Work at office
    Local area
    Flexible hours

    3M HEALTHCARE

    New York, NY
    3 days ago
  • Hotel Indigo, part of IHG Hotels & Resorts, is seeking a Front Office Manager to oversee guest registration, bell services, concierge, business center, and reservations at our New York property. You will act as Manager on Duty in the absence of the Director, coach staff... 

    IHG Hotels & Resorts

    New York, NY
    2 days ago
  • $112,000 - $181,000 per day

     ...DESCRIPTIONThis is a Series A AI-native employee management platform that runs itself payroll,...  ...person who decides what great customer experience looks like, builds the team to deliver...  ...Qualifications: 58 years in support operations or customer-facing leadership with... 

    Affinity Executive Search

    New York, NY
    2 days ago
  •  ...boutiques MONTBLANC is present all over the world.At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge... 
    Full time
    Local area

    Richemont

    New York, NY
    6 hours ago
  • $150.1k - $227k

    To get the best candidate experience, please consider applying for a maximum of 3 roles within...  ...of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible...  ...to maximize social impact and operational efficiency. Candidates should bring a passion... 
    Full time
    Work at office
    Flexible hours
    Shift work
    3 days per week

    Salesforce

    New York, NY
    4 days ago
  • $135k - $167k

     ...Hover's Inbound Customer Experience Team Leadership OpportunityHover's Inbound Customer Experience...  ...empathy. You'll take the reins of an operation that's already thriving: a ~50-person...  ...conversations on every channel. You'll manage the day-to-day health of the outsourced... 
    Full time
    Work at office
    Local area
    Flexible hours
    Shift work

    Almaz Capital

    New York, NY
    13 hours ago
  • $55k

     ...located in New York, is seeking a Traveling Operations and Sales Specialist. This role...  ...operational assistance and enhancing guest experiences. Ideal candidates should have at least...  ...frequently. Responsibilities include managing daily studio operations, providing guest... 

    6060 Benjamin C Wood. MD-NY, P.C.

    New York, NY
    3 days ago
  • $50 - $60 per hour

     ...prominent client seeking a dynamic Project Manager to bridge critical gaps between...  ...opportunity to directly influence customer experience initiatives, ensuring seamless communication...  ...that have a tangible impact on operational efficiency and customer satisfaction.... 
    Hourly pay
    Temporary work
    For contractors
    Flexible hours

    Skill Corp

    New York, NY
    3 days ago
  •  ...highly organized and customer-focused CX Project Manager to support the delivery and execution of a high-impact customer experience (CX) program within a Fortune 500 company. In this role, you will serve as the operational backbone of the CX function, driving day-to-day... 

    OGC Global

    New York, NY
    13 hours ago
  • $66.31k - $70k

     ...Title - Customer Success Account Manager, Disclosure Engagement Salary - $66,313 - $70,000 Location - New York About CDP...  ...CDP’s Customer Success function is responsible for the customer experience from onboarding through to the delivery of a seamless customer... 
    Full time
    Work at office
    Local area

    Cdp Global

    New York, NY
    1 day ago
  •  ...Air-Sea Packing Group, Inc is seeking a talented and driven Operations Manager to join our organization. The ideal candidate will be a dynamic...  .... QUALIFICATIONS: ~ Bachelor's degree (or equivalent experience). ~6+ years in warehouse or manufacturing operations. ~4... 
    Full time

    Air Sea Packing Group

    New York, NY
    23 days ago
  •  ...competent. POSITION OVERVIEW The Operations Supervisor provides overall supervision...  ...team members, including interacting with managers of different areas of the organization,...  ...of two (2) years of supervisory experience Minimum of two years of experience working... 
    Hourly pay
    Work at office
    All shifts
    Night shift

    Acacia Network

    New York, NY
    1 day ago
  •  ...Job Description Job Description ICE OPERATIONS SUPERVISOR- Davis Center at the Harlem Meer Sports Facilities Management, LLCLOCATION: New York City, NYDEPARTMENT: OPERATIONSREPORTS...  ...of ice resurfacer and edgerProvide excellent guest service skills including being respectful and... 
    Seasonal work
    Night shift
    Weekend work

    The Sports Facilities Companies

    New York, NY
    8 days ago
  •  ...is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African...  ...our expansive audience. Mango Maison is looking for an Operations Manager to manage operations and vendor partnerships in support of... 

    UJUU

    New York, NY
    1 day ago
  • $70k

     ...Description Swingers – the crazy golf club is looking for a Operations Manager to join our team in Nomad! We offer excellent benefits...  ...immersive, one-of-a-kind venues that offer premium guest experiences through unparalleled hospitality, healthy competition, and... 
    Temporary work
    Local area
    Flexible hours
    Night shift
    Weekend work

    Swingers NoMad

    New York, NY
    9 days ago
  • $67k - $73k

     ...you!   Job Description:   The Operations Manager oversees day-to-day studio operations,...  ...team support, and a high-quality customer experience.   This position is ideal for...  ...studio performance, team management, and guest experience. This is a full-time, onsite... 
    Full time
    Local area
    Trial period
    Flexible hours

    Puppy Sphere

    New York, NY
    15 days ago
  • $25 per hour

     ...Pavilion is looking for energetic, organized leaders to join our team! We are hiring part-time Managers to support rink operations and create an exceptional experience for our guests. Salary: $25 per hour What You’ll Do: Oversee daily rink operations in a fun, fast... 
    Hourly pay
    Part time
    Seasonal work
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    STATEN ISLAND SKATING PAVILION

    New York, NY
    1 day ago
  •  ...including, but not limited to, overall experience, relevant experience, education level,...  ...Summary Reporting to the Director of Operations, the Operations Supervisor ensures that...  .../she also coordinates efforts with the management team to help optimize the delivery of program... 
    Local area
    Immediate start
    Relocation
    Flexible hours
    Shift work
    Afternoon shift

    Urban Pathways, Inc.

    New York, NY
    21 days ago
  •  ...Job Description MNRK Music Group is looking for a Manager, Direct to Consumer Operations to join our team in New York. Reporting to the VP, Direct...  ...excellence, using data-driven insights to enhance customer experience, drive revenue growth, and support successful physical... 
    Work at office
    3 days per week

    MNRK Music Group

    New York, NY
    a month ago
  •  ...Description About the Role: NY Metro Area/ Long Island The Manager of Operations in the Health Care plays a critical role in ensuring the...  ...Health, or a related field. Minimum of 3- 5 years of experience in healthcare operations management across multiplications... 
    Temporary work
    Local area

    Allied Digestive Health

    New York, NY
    a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Operations Manager. Be the first to apply!