Account Manager (w/ aerospace/ defense exp.)

Job Title - Account Manager

MUST HAVE Aerospace/ Defense Exp.
Company Location -Near Fullerton, CA
On-site, Full Time
Direct Hire, Exempt

Salary Range; $75k-100k/yr., DOE


Job Summary of the Account Manager position
Integr8staff seeks a proven and ambitious Account Manager play a critical role in the success of b2b account development by partnering closely with the revenue generating leadership team to increase sales and achieve new business targets in the defense and aerospace industry.



Responsibilities of the Account Manager position
Partners closely with the Segment Manager to achieve bookings, sales, and new business targets
Delivers excellent day-to-day customer communication management, ensuring that all routine activities, requests, and communications are handled with accuracy, urgency, and professionalism.
Gain/establish a working knowledge of company functions, product and manufacturing processes
Lead weekly/daily status calls to review priorities and resolve issues
Serves as the primary daily point of contact for assigned customer accounts, maintaining smooth operational flow and strong customer satisfaction.
Oversee the customer orderbook, including date alignments, status updates, material availability checks, and proactive communication of changes
Manage routine RFQs and ensure timely, accurate quotations
Review customer purchase order contract packages for accuracy and compliance to company terms and conditions.
Raise questionable terms and conditions for resolution to management
Manage and coordinate the resolution to all customer order complaints and/or non-compliant purchase order issues.
Monitor and report progress on specific activities, as required by management and/or purchase order requirements.
Daily or weekly status calls are expected to ensure alignment on priorities, open issues, and delivery expectations
Develops and manages recovery plans, coordinating actions across internal teams



Requirements of the Account Manager position
Bachelor's degree required, preferably in Engineering or Business.
2 years of Account Management experience in the Aerospace/ Defense Industry highly preferred
Experience in a cross-functional management structure is strongly preferred
Strong customer communication skills with excellent responsiveness and customer focus
Proficiency in Microsoft Office software programs
Presentation skills required
Excellent verbal and written communication skills in English
Able to meet critical deadlines and work in fast paced environment



Updated resume is required for consideration. Only Local candidates will be considered - Position does not offer relocation or visa sponsorship.