Supervisor Front Services-Full Time (Harrah's Atlantic City)

• Responsible for the day to day activities of the Front Services area of the Hotel for Harrah’s Atlantic City

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Valet

Valet Parking Ticket Issuer

Traffic Controller

Cashier Outlet

Bell Captain Stationary

Bell Person

Doorperson

Starting salary $46,500-$50,000

• Assists with scheduling at proper staffing levels to ensure a cost efficient, productive environment

• Ensures that customer problems/complaints are handled in an effective, courteous manner

• Responsible for the motivation, continual training and empowerment of employees

• Ensures that all staff behavior and appearance are in compliance with established policy

• Coordinates recovery efforts with Security and Risk Management

• Handles vehicle problems/complaint reports according to established procedure

• Ensures cleanliness, organization and safe condition of hotel entrance, valet and storage areas

• Maintains knowledge of hotel, community and special events in order to provide guests with needed information

• Maintains accurate employee records and files

• Outstanding customer service, organizational and communication skills; professional appearance

• Knowledge of casino/hotel industry preferred

• Excellent team leadership and communication skills

High school diploma or G.E.D. certificate required. Two years front services experience. Must possess a valid New Jersey driver's license.

NJ CER LICENSE REQUIRED