Customer Service Associate
Vision Automotive Group
Job Title
Our assets are our people, reputation and capital: We make a concerted effort to identify and recruit the very best person for each job. We hire our people one by one. In a service business, we know that without the best people we cannot be the best dealership group. We want to be big enough to handle any request from our customers effectively while being small enough to maintain the personal attention, loyalty, camaraderie, and morale among our employees that we all treasure and that contributes greatly to our success.
Responsibilities
Cashier Parts, Service, and Sales customers
Accurately maintaining and balancing a cash drawer and accounting of days "Cash Sales".
Handling change, Petty Cash, and other cash transactions.
Running credit card transactions accurately.
Receipting credit cards, cash, and checks into CDK.
Receipting Warranty Payments.
Answer incoming calls and provide information/transfer calls to appropriate departments.
Accurately and Timely Stocking in Factory Vehicles - Creating key tags, window tags, and folders for Service and Sales.
Enter Factory Vehicles into the NYS VERIFI System.
Maintaining Gas Receipts.
Service Repair Order Filing.
Ordering Supplies.
Maintaining a clean and stocked Customer lounge.
Maintaining a friendly demeanor under pressure with All customers and Staff.
Assisting Dealership Administrator/Title Clerk with any duties throughout the day.
Qualifications
Prior accounting experience (preferred)
CDK experience (preferred)
Excellent verbal and written communication skills
Strong attention to detail and ability to accurately process and manage large amounts of data
Self-motivated enthusiastic/career-oriented presence in a team environment
We Offer
Competitive hourly pay based on experience
Medical, Dental and Vision and 401(k)
Opportunity to grow within organization
Equal Opportunity Employer
$17 - $19.98 per hour
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