Senior Affairs Associate I - Caregiver Education Specialist

Salary: $48,344.00 - $55,613.00 Annually
Location : Towson, MD
Job Type: MERIT
Job Number: 04.505 06-26
Department: AGING
Opening Date: 06/08/2026
Closing Date: Continuous

A vacancy exists in the Department of Aging's Caregiver Support Program for a Caregiver Education Specialist.

Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week. This is a grant-funded position.


Program Overview
The Baltimore County Department of Aging (BCDA) offers a free Caregiver Support Program to help family members caring for county adults over age 60 or grandparents (age 55+) providing primary care for children. Services include respite care, e-learning platforms, and specialized consultations.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

All interested transfer and p romotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.


Failure to submit proof of professional licenses, certifications, and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or Education must be submitted with each application.

Examples of Duties
Job Purpose

Under general supervision, this position develops and implements a variety of educational presentations and outreach efforts to the community as well as prepares articles for newsletters.


Examples of Duties

• Develops and provides outreach and education to caregivers of older adults and older adults caring for children
• Identifies topics and speakers for the various events
• Provides support and oversight to trainings
• Writes educational newsletter articles, blogs, and social media posts on caregiving topics
• Co-facilitates Caregiver Resource Sessions and Caregiver Network seminars at various in-person locations and virtually
• Provides oversight to the Trualta webpage for caregiver training and authorizes access for participating caregivers
• Assists in the development and implementation of the two annual BCDA Family Caregivers Conferences
• Tracks participation data for educational events and accurately enters data into the Wellsky database
• Provides backup assistance for telephone consultations and intakes for the Caregiver Support Program
• Participates in special projects and new initiatives

Examples of Other Duties:
Performs other duties as assigned.


NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for this position. This may not include all of the essential job functions of this position. This position may not be required to perform all of the listed essential job duties.

Qualifications

Required Education and Experience
Graduation from an accredited college or university with a Bachelor's Degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science.

Experience providing services to older adults may be substituted on a year-for-year basis, up to a maximum of 4 years, for the required education.

Preferred Qualifications

• Experience working directly with older adults, persons with disabilities, or family caregivers
• Experience in interpreting and disseminating resource information
• Experience creating and delivering presentations, in-person and on virtual platforms

Knowledge, Skills, and Abilities

• Knowledge of available resources for older adults and caregiving families
• Knowledge of: Microsoft Word, Outlook, and PowerPoint
• Knowledge of database operations and data entry
• Knowledge of the proper use of a laptop and projector, and the ability to set up and troubleshoot problems
• Skill in writing emails, business letters, articles, social media posts, and communications flyers for the public and professional audiences
• Skill in professional customer service over the phone and in person
• Skill in developing presentations
• Skill in public speaking in person and on virtual platforms
• Effective time management and organizational skills
• Ability to work an occasional weekend and evening hours

Licenses and Certificates
Possession of a valid driver's license equivalent to a Noncommercial, Class C Maryland driver's license is required at the time of appointment.


Proof of Licenses, Certifications and Education
Applicants are required to submit proof of professional licenses, certifications, and education to meet the position's required and preferred qualifications. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.


Proof of professional licenses, certifications, and/or education must be submitted with each application.


Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. ()


Mail or deliver documents to
ATTN: Senior Affairs Associate I - Caregiver Education Specialist
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.


EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated in their application, including answers to the supplemental questions. Applicants must clearly and completely state the dates and duties of their past and present experience for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions
The work of the classification is essentially sedentary with occasional walking, lifting, carrying materials, and other physical activities.


This position requires occasional weekend work and some evenings.

The position requires traveling between work sites. Possession of a valid driver's license equivalent to a Noncommercial, Class C Maryland driver's license is required at the time of appointment.

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination, a drug screen, and an employment background investigation, including, but not limited to, a criminal background check, education verification, and a fingerprint check.
Please note: This position is supported by grant funding and will remain active as long as funds are available. While we hope for continued funding, employment beyond the current grant term is not guaranteed.
Employment Benefits for Full-Time, Merit or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace
All Baltimore County offices are smoke free.

Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.

Paid Leave
Paid benefits listed below vary depending upon the Classification.

Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave

Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.

Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
01


Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government?Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore County's court systems, or Baltimore County Community College, and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.

• Yes
• No

02


Choose the option that best describes your education and experience. You must attach proof of education and/or certification(s) to the application to receive credit.

• Graduation from an accredited college or university with a bachelor's degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science.
• Graduation from an accredited college or university with an associate in arts degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science; Plus 2 years' experience providing services to older adults.
• High School Diploma or appropriate equivalent; Plus 4 years' experience providing services to older adults.
• I do not have any of the above combinations of education and experience.

03


Do you have experience working directly with older adults, persons with disabilities, or family caregivers?

• Yes
• No

04


Provide specific example(s) of the experience you have working directly with older adults, persons with disabilities, or family caregivers. Include the employer(s) and date(s) you performed these duties. If you chose "No", respond by entering N/A to this question.
05


Do you have working knowledge and/or experience regarding the National Family Caregiver Support Program?

• Yes
• No

06


Provide specific example(s) of your working knowledge and/or experience regarding the National Family Caregiver Support Program. If you chose "No", respond by entering N/A to this question.
07


Do you have experience creating and delivering presentations, both in person and on virtual platforms, to older adults and/or individuals with disabilities?

• Yes
• No

08


Provide specific example(s) of the experience you have in creating and delivering presentations, both in person and on virtual platforms, to older adults and/or individuals with disabilities. Include the employer(s) and date(s) you performed these duties. If you chose "No", respond by entering N/A to this question.
09


Do you have experience writing emails, business letters, articles, social media posts, and communications flyers for public and professional audiences?

• Yes
• No

10


Provide specific example(s) of the experience you have with writing emails, business letters, articles, social media posts, and communications flyers for public and professional audiences. If you chose "No", respond by entering N/A to this question.
11


Do you have experience effectively interpreting and disseminating resource information to the public?

• Yes
• No

12


Provide specific example(s) of the experience you have in effectively interpreting and disseminating resource information to the public. If you chose "No", respond by entering N/A to this question.
13


Select the software and/or other skills with which you have specific training and/or experience. Select all that apply.

• Microsoft Office 365
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Data Entry and Database Management
• Trualta
• Wellsky
• Workday
• Virtual Platforms
• Ability to identify topics and speakers for various events and provide support and oversight to necessary trainings
• Competent in laptop and projector setup, troubleshooting, and usage
• Effective time management and organizational skills
• I do not have any of these types of knowledge and skill sets.

14


Are you willing to work in a position that requires travel between work sites using your personal transportation? A mileage allowance, set by Baltimore County Policy, shall be paid to County employees who use their privately owned vehicles for official County travel necessary to carry out the required or authorized duties of their positions. Possession of a valid driver's license equivalent to a Noncommercial, Class C Maryland driver's license is required at the time of appointment. Are you willing and able to accept this condition of employment?

• Yes
• No

15


This position requires transporting materials (e.g., a laptop, a projector, and small boxes of literature) to community outreach events. Are you willing and able to accept these conditions of employment?

• Yes
• No

16


I understand I am responsible for maintaining the accuracy of my contact information, including my street address, e-mail address, and contact telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not being further considered for this employment opportunity. To update this information, visit click on the "career seekers" link, and follow the prompts.

• I have read and acknowledge the above instructions.

Required Question