Customer Service and Sales Representative

Job Description

Job Description

Dont wait, take the next step in your career today. Amy Edmonds Farmers Insurance in Lake Saint Louis, Missouri, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in [INDUSTRY]? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Annual Base Salary + Commission

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Handle customer renewals.

Client Engagement: Initiate and maintain strong relationships with commercial and industrial clients, understanding their unique water treatment needs.

Consultative Selling: Use a customer-focused approach to understand specific customer requirements and offer tailored water treatment solutions.

Site Visits: Conduct on-site assessments to evaluate the current water treatment systems and propose enhancements or new installations.

Market Analysis: Stay informed about the latest industry trends and competitive landscape to identify new sales opportunities.

Proposal Development: Prepare detailed proposals and presentations that articulate the benefits of Culligan's services and products to potential clients.

Continuous Support: Offer ongoing support to clients, ensuring the successful implementation and management of their selected water treatment solutions.

Client Engagement: Initiate and maintain strong relationships with commercial and industrial clients, understanding their unique water treatment needs.

Consultative Selling: Use a customer-focused approach to understand specific customer requirements and offer tailored water treatment solutions.

Site Visits: Conduct on-site assessments to evaluate the current water treatment systems and propose enhancements or new installations.

Market Analysis: Stay informed about the latest industry trends and competitive landscape to identify new sales opportunities.

Proposal Development: Prepare detailed proposals and presentations that articulate the benefits of Culligan's services and products to potential clients.

Continuous Support: Offer ongoing support to clients, ensuring the successful implementation and management of their selected water treatment solutions.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Professional phone etiquette.

Career minded vision.

Follow through and exceed current and prospective client expectations.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.