Senior Program Director

Job Description

Job Description

POSITION:  Senior Program Director

REPORTS TO:  Director of Program Management

SUPERVISES:  Program Directors

SCHEDULE:  Full-Time, 40 hours/week, 8a-4p

PAY: $72,000 – 88,000 per year

LOCATION:  This position will oversee locations in Massachusetts and Connecticut. Travel between assigned sites is required.

ABOUT BAROCO

Since 1983, Baroco has been helping individuals with disabilities contribute and participate in their communities. Our mission is to empower individuals with intellectual and developmental disabilities to succeed through personal achievement and build lasting relationships. Together we bridge the gap between ability and opportunity by celebrating everyone’s unique contributions to inspire a brighter future.

ABOUT THE ROLE

~Make a Difference Through Leadership~

Baroco Corporation is seeking an experienced and mission-driven  Senior Program Director to oversee multiple programs and provide leadership, guidance, and supervision to Program Directors. This role is essential to ensuring high-quality services, strong teams, and compliance with all regulatory standards.

If you are a collaborative leader with deep experience in human services and a passion for mentoring others, we encourage you to apply.

ESSENTIAL RESPONSIBILITIES

Program Leadership & Oversight

• Supervise, coach, and support Program Directors across assigned programs to ensure effective leadership and operations.
• Serve as Acting Program Director as needed to ensure continuity of leadership and program operations.

Program Quality & Compliance

• Monitor and maintain program quality through observations, audits, and collaboration with program staff.
• Ensure compliance with all agency policies, licensing requirements, safety standards, and regulatory expectations.
• Conduct investigations as needed to maintain program quality and compliance

Staff Development & Performance Management

• Support recruitment, onboarding, training, performance evaluations, and performance management of staff.
• Provide guidance, coaching, and corrective action as needed.

Training, Special Projects

• Deliver training, and lead special projects as assigned.

Emergency Response & Continuous Improvement

• Respond to program, staffing, or client emergencies as required.
• Promote continuous improvement by identifying opportunities for innovation and implementing best practices across programs.

QUALIFICATIONS

Education

• High School Diploma required.
• Bachelor’s degree in a related field strongly preferred.

Experience

• Extensive experience in direct care and program supervision, preferably in human services or a related setting.
• Demonstrated experience overseeing staff, programs, and operational compliance.

Skills & Requirements

• Strong communication, leadership, problem-solving, and organizational skills.
• Ability to work effectively with individuals who may exhibit challenging behaviors.
• Valid driver’s license, reliable transportation, and an acceptable driving record.

Working Conditions

• Ability to travel between program locations as required.
• Work performed primarily in indoor program environments with varying activity levels.

Safety & Physical Requirements