Case Manager

Base pay range $34.00/hr - $36.00/hr Contract Duration: 03 Months Location: North Miami, FL Job Overview We are seeking a self‑motivated, energetic, detail‑oriented, and tech‑savvy Case Management Coordinator to support members through comprehensive care coordination. This role involves telephonic and face‑to‑face case management , focusing on medically complex and supportive populations to promote overall wellness, appropriate care utilization, and positive long‑term outcomes. The Case Management Coordinator will assess, plan, implement, and coordinate care management activities while managing an assigned caseload. This position requires strong organizational skills, bilingual communication abilities, and comfort working independently in the field. Workers will receive mileage reimbursement for travel from home to members’ homes and back . Key Job Duties Coordinate case management activities for Medicaid Long Term Care / Comprehensive Program members Conduct comprehensive member assessments using care management tools and data review Develop, implement, and monitor individualized care plans Coordinate services including prior authorizations, PCP collaboration, skilled provider coordination, medication review, and community resources Perform face‑to‑face and telephonic member interactions Conduct multidisciplinary reviews to achieve optimal healthcare outcomes Identify and elevate quality‑of‑care concerns through established processes Utilize critical thinking, negotiation, and problem‑solving skills to secure appropriate services Apply motivational interviewing techniques to promote member engagement and behavior change Educate and coach members to support informed healthcare decision‑making Ensure compliance with regulatory, accreditation, and internal policies and procedures Experience Required Minimum 1 year of Case Management experience (required) Long‑Term Care experience (preferred) Case Management Certificate (preferred) Managed Care experience (preferred) Proficiency in Microsoft Word, Excel, and Outlook Strong verbal and written communication skills Ability to multitask and adapt in a fast‑paced environment Education Requirements Bachelor’s degree required (Degree in Social Work or a related field preferred) Monday – Friday, 8:00 AM – 5:00 PM EST 50–75% local travel required for face‑to‑face visits Field‑based role within the assigned geographic area Language Requirement Bilingual English/Spanish (fluent in speaking and writing) – REQUIRED About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on‑demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr US Tech Solutions