Bilingual Medical Assistant / Front Desk Receptionist

Job Description Job Description Bilingual Medical Assistant / Front Desk Receptionist Medical Doctor's Office Position Summary We are seeking a professional, compassionate, and highly organized Bilingual Medical Assistant / Front Desk Receptionist to join our medical practice. This position combines front-office administrative responsibilities with clinical medical assisting duties. The ideal candidate is fluent in English and Spanish , provides excellent patient service, and is comfortable working in a fast-paced physician office. Key Responsibilities Front Desk / Administrative Greet patients in a professional and welcoming manner. Answer phones, schedule and confirm appointments. Register new patients and verify demographic and insurance information. Obtain insurance authorizations and referrals when required. Check patients in and out and collect applicable payments. Maintain accurate patient records in the EMR system. Communicate with patients regarding appointments, paperwork, and physician instructions. Obtain medical records and coordinate records from outside providers. Maintain patient confidentiality and comply with HIPAA requirements. Medical Assistant Duties Prepare examination rooms and maintain adequate medical supplies. Escort patients to examination rooms and obtain vital signs. Record patient medical history, medications, allergies, and chief complaints. Assist the physician with examinations and procedures as directed. Perform basic clinical tasks within the employee's training and scope of practice. Prepare patients for diagnostic testing and coordinate outside testing when necessary. Document clinical information accurately in the EMR. Assist with referrals, prescriptions, and follow-up appointments. Maintain clean, organized, and properly stocked clinical areas. Bilingual Patient Communication Communicate effectively with Spanish-speaking patients and their families. Assist with interpretation of routine medical and administrative communications when appropriate. Explain office procedures, appointment instructions, and paperwork clearly to patients. Provide culturally sensitive and compassionate patient service. Qualifications High school diploma or equivalent required. Medical Assistant certification preferred. Fluent in English and Spanish required. Previous medical office or physician-office experience preferred. EMR/EHR experience preferred. Strong computer and organizational skills. Excellent verbal and written communication skills. Professional appearance and demeanor. Ability to multitask and prioritize in a busy medical environment. Knowledge of HIPAA and patient privacy requirements. Reliable, punctual, and able to work effectively as part of a medical team. Ideal Candidate The ideal candidate is friendly, dependable, detail-oriented, and patient-focused . They should be equally comfortable greeting a patient at the front desk, answering the phone, entering information into the EMR, taking vital signs, and assisting the physician. Physical Requirements Ability to stand, walk, and sit for extended periods. Ability to bend, reach, and occasionally lift medical supplies up to approximately 25 pounds. Ability to work in a clinical environment and interact with patients throughout the day. Position Title: Bilingual Medical Assistant / Front Desk Receptionist Department: Clinical Operations Reports To: Practice Manager / Physician Employment Type: Full-Time Location: Medical Physician Office Language: English/Spanish - Bilingual Required Compensation: Competitive salary based on experience and qualifications, with benefits available depending on employment status and practice policy. #J-18808-Ljbffr BioCentra Diagnostics-TBioScan