Teller Full Time Silicon Central District - Capitol McKee

Teller in Consumer and Small Business Banking

Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking. Learn more about our career areas and lines of business.

In this role you will:

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
• Receive direction from managers and exercises judgment within defined policies and procedures
• Escalate questions and issues to more experienced roles
• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
• Identify information and services to meet customers financial needs

Required Qualifications:

• 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with experience handling complex transactions across multiple systems
• Ability to educate and connect customers to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism with customers and team members
• Experience working with others on a team to meet customer needs
• Cash handling experience
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Well-organized, independent and able to prioritize in a fast-paced environment
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

• Ability to work weekends and holidays as needed or scheduled
• This position is not eligible for Visa sponsorship

Posting Locations:

360 N Capitol Ave San Jose, CA 95133

1068 E. Brokaw Rd San Jose, CA 95131

781 W Hamilton Ave. Campbell, CA 95008

685 Coleman Avenue San Jose, CA 95110

50 W San Fernando St. San Jose, CA 95113

1790 S Bascom Ave. Campbell, CA 95008

1705 N 1st Street San Jose, CA 95112

3920 Rivermark Plaza Santa Clara, CA 95054

65 N Winchester Blvd. Santa Clara, CA 95050

1250 Lincoln Ave. San Jose, CA 95125

575 W. Capitol Expwy San Jose, CA 95136

Pay Ranges:

• San Jose, California- Pay Range: $22.00 - $ 27.40 Hourly
• Santa Clara, California- Pay Range: $22.00 - $ 27.40 Hourly
• Campbell, California- Pay Range: $22.00 - $ 27.40 Hourly

Benefits:

Information about Wells Fargo's employee benefits

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.