Security Officer

Security Officer
Work Type: Full-time/Part-time
Worksite: Secured commercial facility in the Greater Madison, Limestone, and Morgan counties
Pay Rate: $15.50 - $17.50

ONGOING APPLICANT POOL ANNOUNCEMENT

This is an evergreen posting designed to build a ready roster of qualified candidates for present and upcoming openings throughout the Greater Madison, Limestone, and Morgan counties. Submissions are reviewed on a rolling basis. Applicants who pass the screening steps will join our eligibility roster and be considered for positions as those opportunities open up.

Compensation & Perks
Medical, Dental, and Vision coverage
Retirement savings plan

Position Summary

TRIDENT is actively seeking a Security Officer to provide professional safety and protection services throughout the Greater Madison region. We want someone who is initiative-driven, consistent, and truly committed to delivering exceptional service on every shift. This role requires attentive observational skills, a measured and composed approach, and the ability to act decisively when situations escalate.

Our Core Values

• Conduct yourself with honesty and integrity at all times
• Strive for excellence in everything you undertake
• Deliver exceptional service to customers and fellow employees
• Back our clients' operational and technical objectives

Applying these values in every interaction - alongside consistently fulfilling the duties below - is what defines success in this role. These responsibilities reflect the regular daily expectations of the position. TRIDENT Security Officers are critical to our operational success and must exhibit strong attention to detail and a reputation for trustworthiness. The role demands working with minimal supervision, applying sound judgment to solve problems, and managing competing priorities with efficiency.

PRIMARY DUTIES

• Stay current on all post orders, shift pass-down notes, and any site-specific communications relevant to your assignment.
• Offer strong, attentive customer service to employees, clients, colleagues, and members of the public - including responding to questions, providing directions, and offering general support.
• Log and direct client and public questions or concerns to the appropriate TRIDENT representative or on-site contact.
• Thoroughly document all incidents and complaints, ensuring proper escalation to TRIDENT and the Client through the right channels.
• Perform regular site patrols (every 60 minutes) to sustain a visible security presence and reinforce a safe, orderly environment.
• Control and monitor access for authorized employees, vehicles, and guests entering the premises.
• Contribute to a hazard-free worksite and ensure all personnel on-site are in compliance with PPE requirements.
• Provide first aid, CPR, and AED assistance in response to any medical emergencies that arise.
• Inspect all interior and exterior doors and gates to confirm they are secured properly and operating correctly.
• Conduct detailed walkthroughs of interior and exterior areas to identify potential hazards, property damage, maintenance issues, or abnormal conditions.
• Use the proper chain of command to report and escalate incidents involving suspicious behavior or individuals.
• Carry out any additional assignments as directed by TRIDENT leadership.

BACKGROUND & EXPERIENCE

• High school diploma or equivalent is required.
• Previous security experience is a plus.

LICENSE & DRIVING CREDENTIALS

• Must already possess a valid ASRB Guard Card within 30 days of hire and keep it active throughout the full term of employment.
• Must have and maintain a valid Alabama Driver's License.

KEY COMPETENCIES

• Emotional Regulation: Keeps composure and avoids reactive responses when conditions become challenging or tense.
• Stress Management: Performs well under pressure and takes criticism without losing focus.
• Tenacity: Dedicated to working through adversity and seeing challenges through to resolution.
• Proactiveness: Notices problems early and acts on them without waiting for direction.
• Reliability: Follows through on obligations consistently, manages time effectively, and is counted on by teammates.
• Analytical Thinking: Works through problems logically and looks for opportunities to develop and learn.
• Positive Attitude: Contributes enthusiasm and collaboration to the team in support of outstanding service delivery.
• Communication Skills: Interacts professionally and clearly with individuals across all organizational levels.

PHYSICAL & ENVIRONMENTAL REQUIREMENTS

• May be called upon to operate a company vehicle between assigned work sites.
• Active role covering a variety of physical locations and environments, with frequent movement between client sites.
• Work is conducted both indoors and outdoors regardless of weather.
• Must be able to sit, stand, and walk for extended durations throughout the shift.
• Availability on weekends, holidays, and for overtime is required as operational demands dictate.

Who We Are

TRIDENT brings together a team of skilled Security Officers committed to delivering premium Tier-1 security services to clients on time and at competitive pricing. As a TRIDENT Security Officer, you are often the first person clients and the public encounter. Professionalism, safety, and top-tier service shape everything we do. Our industry reputation depends on your ability to act with integrity and serve as a strong ambassador of the TRIDENT brand.

What We Stand By

• Conduct ourselves with honesty and integrity
• Pursue excellence in every task
• Deliver superior service to customers and employees
• Uphold and further our clients' operational and technical goals

TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.