Patient Transport Regional Director of Operations

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Patient Transport Regional Director of Operations

Position Title: Patient Transport Regional Director of Operations

Pay Grade: 18

Reports To:

Other Forms of Compensation:

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at .

Job Summary

Working as the Regional Director of Operations, you are responsible for providing both challenge and satisfaction in order to positively influence a Regional team of Patient Transport professionals. You will have the opportunity to plan objectives for your region and ensure management is in compliance with corporate, regional and financial goals. Additionally, you will be responsible for the overall operation, growth and profitability of the region.

Responsibilities:

Develops financial forecasts and balances programs and resources for districts and selected accounts within the region
Develops a business plan and budgets for the region
Controls overhead expenses within the region
Responsible for attainment of financial goals for the region
Reviews and analyzes financial statements, weekly operating reports, and other financial results
Recommends and manages capital requirements to maximize financial returns
Actively involved with sales survey pricing of business
Monitors future contract financial reviews and updates
Responsible for productivity and staffing that is appropriate to the regional and divisional goals
Monitors period analysis and initiates action plans as necessary
Maintains and supports client satisfaction at a level that ensures account retention
Maintains an active stewardship program at multiple levels within the region
Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner
Promotes client awareness of program alternatives and the availability of corporate resources
Monitors and ensures compliance with the provisions of client contracts
Assists in customizing programs to meet each account\'s unique needs as required

Qualifications:

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