System Engineer III-V

Systems Engineer III-VBuild, Secure, and Evolve the Infrastructure Behind Critical OperationsGeorgia System Operations Corporation (GSOC) is seeking a Systems Engineer III-IV to support the technology infrastructure that enables the success of OPC, GTC, and GSOC. This role designs, deploys, and manages Windows and Linux desktop and server environments and implements cloud-based solutions across AWS, Azure, Google Cloud Platform, and Microsoft 365.The Systems Engineer manages and optimizes physical and virtual servers, core cloud services, and workstation infrastructure while monitoring system performance, troubleshooting issues, implementing automation and configuration management, and planning and performing system upgrades.This role also helps ensure systems are secure and compliant with applicable standards and requirements, supports technical and business teams, documents configurations and processes, and contributes to continuous improvement. Depending on business needs, the position may specialize in a subset of infrastructure technologies. What You'll DoAs a Systems Engineer III-V, you will combine hands-on infrastructure engineering, cloud technologies, troubleshooting, security, automation, and cross-functional support to improve system scalability, reliability, and security.You will:Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure.Architect and implement cloud-based solutions using AWS, Azure, Google Cloud Platform, and Microsoft 365 to support business needs.Maintain and optimize physical and virtual servers and workstation infrastructure.Monitor system performance, conduct system audits, troubleshoot issues, and perform routine maintenance activities including backup and recovery, patching, and file management.Implement automation and configuration management and plan and perform system upgrades.Implement and manage system security measures and configurations to support secure and compliant operations.Participate in security audits and assessments and promptly address findings.Collaborate with development, operations, support, technical, and business teams to support seamless system integration and operation.Provide technical support for releases, upgrades, and changes and provide Tier 3 support for complex issues and escalations.Create and maintain documentation for system configurations, processes, procedures, incidents, maintenance activities, and system performance.Use ITSM tools to support ITIL practices including incident management, change management, problem management, asset management, and service requests.Engage in continuous improvement activities to enhance system performance and reliability and stay current with emerging technologies and best practices. What You BringBachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. An equivalent combination of education, training, and directly related work experience may be considered.Ideally 4 - 8+ years of experience designing and managing technology infrastructure environments, cloud-based solutions, system assessments, and troubleshooting.Experience with Active Directory, Windows Server, Linux distributions, Microsoft Windows desktop operating systems, and desktop management systems.Proficiency with cloud platforms including AWS, Azure, Google Cloud Platform, and Microsoft 365.Knowledge of virtualization technologies such as VMware, Hyper-V, Nutanix, or Proxmox.Experience with Microsoft Exchange Online and on-premises environments.Experience with configuration management and patch management tools and proficiency in scripting with PowerShell, Bash, or Python.Experience with ITSM tools and knowledge of ITIL processes and best practices.Strong understanding of network and system security best practices.Excellent problem-solving and analytical skills, attention to detail, customer-service focus, and strong oral, written, and interpersonal communication skills.Ability to work independently and collaboratively as part of a team. Preferred QualificationsCloud, Infrastructure & VirtualizationExperience with AWS, Azure, Google Cloud Platform, Microsoft 365, VMware, Hyper-V, Nutanix, Proxmox, or related infrastructure technologies.Experience with databases and storage solutions, including SQL or NoSQL environments.Automation, DevOps & ContainersExperience with configuration management, patch management, and automation using PowerShell, Bash, or Python.Familiarity with Docker, Kubernetes, DevOps practices, CI/CD pipelines, or Jenkins.Security, Service Management & CertificationsExperience with security technologies such as firewalls, IDS/IPS, or EDR.Knowledge of ITIL processes and experience with ITSM platforms such as ServiceNow or Ivanti ITSM.Relevant certifications such as Microsoft Azure Solutions Architect, Microsoft Exchange Online Support Engineer, AWS Solutions Architect, Red Hat Certified Engineer, VMware Data Center Virtualization, Microsoft Modern Desktop Administrator, ITIL Foundation, or CISSP. Advantages of Working at GSOCWorking at GSOC means more than just a job--it's an opportunity to contribute to technology infrastructure that supports OPC, GTC, and GSOC.Broad Technical ExposureWork across Windows and Linux environments, physical and virtual infrastructure, cloud services, workstation technologies, automation, security, and service management.Technical Ownership & GrowthAt Level III, independently manage environments and begin leading small projects. At Level IV, lead infrastructure and cloud projects and take a leadership role in system design and troubleshooting.Cross-Functional ImpactPartner with development, operations, support, technical, and business teams to improve system integration, reliability, and support.Continuous ImprovementContribute to improvements in system performance, reliability, documentation, automation, and technology practices while continuing to build expertise. Why Join GSOCAt GSOC, you will help design, operate, secure, and continuously improve the infrastructure that supports critical business and technology operations. This role offers the opportunity to work across a diverse technology stack while growing technical ownership and project leadership at the Systems Engineer III-IV level. Apply TodayIf you're ready to bring your infrastructure, cloud, automation, security, and troubleshooting expertise to a role with broad technical impact, we encourage you to apply. GSOC does not accept unsolicited resumes or candidate submissions from staffing agencies, search firms, or third-party recruiters. Any unsolicited resumes submitted without a valid, executed agreement will become the property of GSOC, and no placement fee will be paid.Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.

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