Xfinity Retail Sales Consultant

Job Summary Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. Job Description What you will be doing Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Providing outstanding customer service with all customer interactions. Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment—connecting products and services to customers’ everyday lifestyles. Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment. If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on‑job training, wall‑to‑wall benefits, and unlimited salary potential with uncapped commissions. Show the world what you’re made of! Qualifications High School Diploma or equivalent. Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes, and the ability to move around the store constantly. Perks and Benefits Comcast provides best‑in‑class benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. Day‑One benefits with medical, dental, and vision coverage, Comcast X‑FINITE courtesy services in serviced areas, discount tickets to Universal Resorts, paid parental leave, tuition reimbursement of up to $8,000 (full‑time employees), paid time off, and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching. …and much more. Employee Expectations Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience, think and act in ways that put our customers first. Know your stuff, be enthusiastic learners, users, and advocates of our game‑changing technology, products, and services. Win as a team, make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System, joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what’s right for each other, our customers, investors, and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. EEO Statement Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills Customer‑Focused Workplace Organization Persuasion Teamwork Technical Knowledge Self‑Motivation Resilience Communication Critical Thinking Problem Solving Professional Integrity Salary Base Pay: $18.75 Total Target Compensation (Base Pay plus Targeted Commission): $26.44 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Education High School Diploma / GED Relevant Work Experience 2‑5 Years #J-18808-Ljbffr Comcast