Customer Service Representative
$15.8 per hourCareer Soft Solutions Inc
Job Description
1302 N Meridian St, Indianapolis, Indiana 46202
\nInterview :In person only
\nPay Rate must be $15.80.
\n \nOverview
\nThe Hoosier Lottery Customer Service Representative will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. Individuals will work an average of 22 hours per week at the Hoosier Lottery Headquarters.
\nJob Responsibilities
\n· Greet customers upon arrival in the Claims Center;
\n· Ensure all proper documentation is presented prior to claim processing.
\n· Sell lottery products daily including scratch and draw game products;
\n· Assist with nightly closing process when needed.
\n· Provide shift coverage for staff benefit time.
\n· Other duties as assigned.
\n \nJob Requirements
\n· High School diploma or equivalent;
\n· Excellent customer service skills;
\n· General knowledge of and ability to operate a telephone and cash register;
\n· Basic knowledge of clerical procedures, methods, and principles;
\n· Proficient with modern office equipment including computers, fax machines, and scanners
\n \nSkill
\nRequired / Desired
\nAmount
\nHigh School Diploma or Equivalent.
\nRequired
\n \nPrior administrative clerical experience.
\nRequired 6 Months
\n \nDemonstrated customer service experience.
\nRequired 6 Months
\n \nBasic phone, register, and office equipment experience.
\nRequired
\n \nExperience with nightly closeouts, cash counts and deposit prep.
\nHighly desired
\n \n \nQuestion 4
\nIf selected for engagement, your candidate’s hourly Pay Rate must be $15.80.
\n \nQuestion 5
\nThis is a part-time temporary position, approx. 2-3 months duration, to cover LOA for full-time employee. Does candidate accept this requirement?
\n \nQuestion 6
\nPosition is on-site, not to exceed 22 hours/week. Does candidate accept this requirement?
\n \nQuestion 7
\nCandidate must be flexible with schedule, including shift coverage for staff benefit time and nightly closing as needed. Is candidate available for variable hours and evening shifts?
\n \nQuestion 8
\nCandidate must have reliable transportation and be punctual with attendance. Does candidate accept this requirement?
\n \nThanks & Regards,
\nYousuf Md
\nTalent Acquisition / Sr. Recruitment
\n \n \nVacancy posted 13 days ago
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