Specialist I People Development

Category/Area of Expertise: Human Resources
Job Requisition: 559170
Address: USA-ME-Scarborough-145 Pleasant Hill Rd
Store Code: Talent DI and OD (5161740)
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

Location:

Hannaford offers a flexible work environment, with a hybrid work expectation for Home Office based positions of being physically present in the Scarborough Home Office 3 days a week. This expectation serves to nourish our culture, showcase care through flexibility, and strengthen our partnerships.

Position Summary

Help shape the way Hannaford associates learn, grow, and succeed! At Hannaford, we believe great development unlocks great possibilities. This role helps bring that belief to life and will be focused on supporting People & Organizational Development initiatives and program needs, including but not limited to: digital content development and instructional design; LMS platform management; supporting OD/L&D content, courses, and programming development; course and programming marketing, enrollment and scheduling logistics; training support and facilitation; resource library management; OD/L&D event planning; platform and tools research and recommendations; KPI metrics, surveys, and reporting; vendor and invoice management; and special projects. This role is responsible for supporting effective and engaging learning content and materials that enhance associate skills to drive organizational success. This role will also be our back-end systems expert, ensuring our platforms are kept up to date, and course content is loaded and maintained appropriately and in alignment with company standards and brand guidelines.

Primary Duties & Responsibilities

• Work closely with the Manager of People & Organizational Development and the Manager of Learning Development to support People Development initiatives and programming needs.
• Design digital content, aligned with Hannaford brand standards, and aligned with Hannaford OD/L&D and Leadership Development strategies.
• Support in-person, virtual, and hybrid learning experiences, courses, and events at Hannaford. Facilitate training and courses as needs arise.
• Maintain LMS learning management and information systems (Success Factors, SharePoint).
• Support administrative functions related to the People & Organizational Development team, including course calendars, scheduling, communication to participants, coordinating resources, booking vendors, coordinating payments, and other administrative activities.
• Stay up to date with the latest trends and best practices in digital learning and development.
• Explore/evaluate current and emerging digital learning tools and platforms to enhance our offerings, including AI capabilities. Provide recommendations on how this can be integrated into our offerings, and where the strategic impact might be, if applicable.
• Develop tutorials and supplemental resources and communications for associates to best access and engage with offerings.
• Support Manager of People & Organizational Development with backend planning, processes, and communications related to broader OD and cultural initiatives, including our Business Resource Groups (BRGs) at Hannaford internal meetings and events.
• Maintain and update LMS with current learning and development materials and records.
• Track and report on metrics, including training attendance, completion rates, and feedback.

Qualifications & Experience

Succes in this role requires the following qualifications and experience:

• Bachelor's degree in Human Resources, Organizational Development, or Instructional Design; or a comparable degree and relevant concentration.
• Strong understanding of digital learning platforms, tools, and evolving technologies.

Preferably, a candidate will have:

• • 1-3+ Human Resources, People Development, Learning & Development, or relevant professional experience.
  • Experience with SAP Success Factors, Microsoft SharePoint, Rise Articulate, or similar tools and platforms; a basic understanding of API/SCORM.
  • Advanced proficiency with Microsoft Suite; in particular PowerPoint.
  • Experience and fluency with AI technologies (preferably Microsoft Copilot).
  • Experience with basic video editing and production.

Skills, Abilities & Functional Competencies:

• Exceptional communication (verbal, written) and interpersonal skills.
• Strong project management, time management, and organizational skills, including workflow process and detail-orientation, and bringing data disciplines to human-centered work.
• Systems thinker, quality-obsessed, and self-directed; high level of ownership and accountability to process and outcomes; ability to work in a fast-paced corporate environment with agility & pace.
• Tech savvy; ability to learn and adopt new technology; ability to effectively problem solve.
• Exceptional work ethic, and commitment to high standards and quality of work.
• Cultural and ethical champion, embracing and representing company values.
• Proven ability to manage a variety of competing priorities to successful outcomes.
• Proven ability to take direction as well as take initiative and ownership of work to achieve desired outcomes. Self-sufficiency while maintaining clear understanding and alignment to goals.
• Ability to work collaboratively both within the HR team and cross-functionally.
• Strong ability to effectively and continuously prioritize.
• Exemplary professionalism, diplomacy, collaboration, and respect for others.
• Receptiveness to coaching and feedback, and a growth mindset.
• Proven ability to work effectively and efficiently in a hybrid work environment.
• Proven ability to adapt and flex to meet evolving organizational and business needs.

Additional Details:

• The pay range for this role is: $63,440 - $95,160/year.
• This position is eligible for an at-target Short-Term Incentive of 5% of your base salary (pro-rated).
• Perform additional responsibilities and participate in special projects as needed to support evolving business and organizational objectives.
• This Job Description reflects the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.