Senior Scrum Master

Senior Scrum MasterAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Scrum Master within PNC's Lending Tech organization, you will be based in Pittsburgh, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionAs a Scrum Master / IT Project Manager, this role is responsible for driving the successful delivery of technology initiatives through a balanced blend of traditional project management and Agile Scrum practices. The position emphasizes execution, delivery management, and stakeholder coordination, while also supporting Agile teams through Scrum ceremonies and continuous improvement.This role is best suited for an experienced Scrum Master who is comfortable operating with a 70% Project Manager focus and 30% Scrum Master focus in a complex, regulated enterprise environment.Key ResponsibilitiesProject Management (Approximately 70%)Lead end-to-end IT project planning and execution, including scope, schedule, budget, risks, and dependenciesDevelop and maintain project plans, timelines, and delivery roadmapsTrack milestones, manage issues and risks, and escalate as neededCoordinate across technology, business, and vendor teams to ensure on-time deliveryProvide clear, consistent status reporting to stakeholders and leadershipEnsure compliance with PNC governance, SDLC, and risk management standardsScrum Master Responsibilities (Approximately 30%)Serve as Scrum Master for Agile teams, ensuring adherence to Scrum principles and best practicesFacilitate Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectivesRemove impediments and support teams in delivering sprint commitmentsPartner with Product Owners to support backlog readiness and sprint executionPromote continuous improvement and Agile maturity across the teamPreferred QualificationsScrum Master Certification (CSM, SSM, or equivalent)Proven Scrum Master experience supporting Agile delivery teamsStrong IT Project Management experience, managing technology initiatives from initiation through deliveryDemonstrated ability to balance traditional project management and Agile Scrum responsibilitiesStrong organizational, communication, and stakeholder management skillsExperience working in enterprise technology environments, preferably within financial servicesNice-to-Have QualificationsPMP or other project management-related certifications or trainingExperience working in regulated or highly governed environmentsStrong problem-solving and decision-making skillsAbility to influence without authority and drive alignment across teamsPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.Preferred SkillsAgile Methodology, Agile Project Management, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Project Management, Project Management Services, Scrum, Scrum (Agile), Software TestingCompetenciesAgile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem SolvingWork ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.California ResidentsRefer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.