UNIQLO Retail Sales Associate - Westfield Valley Fair

UNIQLO Retail Sales Associate - Westfield Valley Fair

UNIQLO Retail Sales Associate - Westfield Valley Fair

Santa Clara, CA, US

$20 per hour

Full Time

Paid Time Off Life Insurance Disability Insurance Employee Assistance Flexible Spending Account

The job position is for Full-Time or Part-Time Sales Associates in Santa Clara, CA, with a starting salary of $20.00 per hour.

Candidates are expected to have a High School Diploma or G.E.D., or at least 6 months of retail or related experience.

Sales Associates will be responsible for exceeding customer expectations, maintaining store standards, and providing product knowledge.

Full-time employees must be available for an average of 32 or more hours per week, while part-time employees should average 12 or more hours per week.

Benefits for full-time employees include medical coverage, a 401k plan, paid parental leave, and a monthly parking pass.

Reporting to the Store Manager, the Full Time/Part Time Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Meet and exceed sales goals

Maintain brand and operational standards (visual, cleanliness, etc.)

Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.

Be knowledgeable of fitting room standards and assist when needed

Act as cashier when required by following cashier protocol

Process shipment and ensure all merchandise is represented on the floor in full size runs

Assist management to identify and resolve issues in the store

Provide product and brand knowledge to customers

Follow all company policy and procedures & notify management of any infractions

Assist with special projects as assigned by management

Strong communication skills

Ability to calculate figures and amounts such as discounts and percentages

Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.

Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

High School Diploma or G.E.D., or 6 months retail or related experience

Full-Time Availability Requirements: Average 32 or more hours per week based on business seasonality. Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered). Of the three (3) restrictions permitted at least one (1) restriction must be time-based. Both days off must be within the same workweek (Monday – Sunday). All full-time employees must be available for a minimum of a 5-day workweek.

Part-Time Availability Requirements: Average 12 or more hours per week based on business seasonality. Open availability on weekends (religious exemptions will be considered). Restrictions on availability limited to two days per week.