Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ABOUT OUR AGENCY:
I opened my agency in October of 2019, just months before COVID reshaped everything. Those early days were challenging, but they strengthened our resilience and set the tone for how we operate today. After spending 10 years as a State Farm team member, I brought deep company experience into building an agency that could weather change and continue to grow. Today, our team includes nine people, and we’re actively working toward opening a second location and expanding the team even further.

I was born and raised in Northern Indiana and earned my bachelor’s degree from Indiana University in Small Business and Entrepreneurship, along with a double major in Human Resource Management. I’m married to my high school sweetheart, Ashley, and we have two boys, James and Michael. Giving back is important to us—we donate time to Cultivate Food Rescue and stay involved in community events throughout the year, including a Cars & Coffee event I host in partnership with the Studebaker National Museum.

For our team, we offer a flexible allowance package that lets employees choose a mix of benefits including health insurance, supplemental coverage, life insurance, and retirement plans, along with unlimited time off. Our culture is intentionally family-focused and team-driven. I lead as a servant leader and work hard to put our people in positions to succeed and advance. We operate with love, grace, and support—paired with accountability, positivity, and a commitment to excellence—because our team deserves it, and so do our customers.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Donovan Hawkes - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.
• Build rapport with customers through in-depth conversations.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Sales experience preferred.