Associate Director, Program Management

Company Description Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com. This role at Razorfish will serve as a member of Publicis Groupe's strategic internal agency, Constellation. Constellation serves as an internal-facing brand formed by a collective of Publicis Groupe agencies to address our client's creative, data, strategy, media, and technology requirements. Team members collaborate across agencies while functioning as sub‑divisions within their respective brands to provide dedicated support for the client. By acting as a unified interface, Constellation eliminates operational silos and presents a single service entity and primary point of contact for the client. Job Description We are seeking an Associate Director, Program Management with a focus on media—an integration expert with a passion for collaboration and driving cohesion across media planning and execution cycles. This role plays a critical part in enabling the flawless delivery of brand and performance media campaigns by establishing strong connection points across campaign timelines, workflows, and processes, ensuring seamless execution from conception through completion. The Associate Director, Program Management is a senior delivery leader responsible for owning medium‑to‑large programs or multiple workstreams across execution phases. In this role, you will lead with empathy and a strong focus on team success, while being accountable for delivery organization, operational efficiency, and overall delivery health. This role requires a deep understanding of the media campaign lifecycle and the ability to facilitate integrated management across planning and executional phases, including digital, social, video, and OOH campaigns, as well as digital partnerships and promotions. You will partner closely with internal paid media teams, providing day‑to‑day delivery leadership, task management, and coordination to deliver exceptional outcomes for both internal teams and clients. The ideal candidate will not only help shape and execute the plans that enable great work—you will also lead and mentor project managers , oversee large programs of work, and contribute to the successful delivery of complex initiatives. Success in this role requires a proactive mindset, strong leadership presence, and the ability to confidently operate in the driver’s seat to anticipate challenges, align teams, and keep delivery moving forward. Responsibilities Plan and manage large paid media campaigns, driving the project planning process to ensure alignment across internal teams, external partners, and clients throughout the full lifecycle Own execution of paid media campaigns, including maintaining project plans, facilitating process alignment, and proactively identifying and escalating risks early and often Partner closely with paid media teams by organizing and prioritizing client requests, tracking deliverables, timelines, scope, and ad hoc work Drive adoption and governance of delivery tools, processes, and methodologies across internal Razorfish teams and client program teams Proactively identify delivery, team, or workflow challenges and diagnose and implement corrective actions in partnership with leadership Lead and facilitate large working sessions with internal teams to drive alignment, decision making, and execution readiness. Set, manage, and continuously monitor internal, client, and third party expectations to minimize surprises and ensure positive stakeholder experiences. Regularly assess performance against expectations and take corrective action to address misalignment across teams Protect internal interests by ensuring clear scope definition, documented assumptions, and explicit third party dependencies for large programs Accountable for proactive identification and mitigation of delivery risks, dependencies, resourcing challenges, and team health risks Apply and adapt Agile, Waterfall, and Hybrid delivery methodologies based on program needs, ensuring consistent execution of processes, ceremonies, and tools Support scope management and change control discussions with guidance from senior leadership Lead and mentor Program Managers and Senior Program Managers on assigned work, providing coaching on delivery rigor, risk management, and communication Support staffing and capacity planning by identifying coverage gaps, forecasting needs, and flagging delivery strain Act as the primary day to day delivery contact for clients on assigned programs, communicating status, risks, and changes clearly and proactively Track delivery burn, staffing alignment, and scope changes, flagging potential financial or margin risks early Qualifications 6–9+ years of program or project management experience, preferably within a fast moving media agency environment Demonstrated experience managing medium‑to‑large paid media programs or multiple concurrent workstreams Experience leading and mentoring Program Managers or Senior Program Managers Strong working knowledge of Agile, Waterfall, and Hybrid delivery methodologies Ability to proactively manage risks, dependencies, and delivery constraints Strong written and verbal communication skills with internal teams and client stakeholders Working knowledge of enterprise delivery tools such as Workfront, Smartsheet, JIRA, Teams, Excel, and PowerPoint Experience with Adobe Workfront is a plus You are the right person if you: Demonstrate grit and extreme ownership Exude positivity Aren’t afraid to share your ideas Meet problems head‑on and view them as opportunities Are self‑reliant and motivated Communicate fearlessly Additional Information The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best‑in‑class wellness and benefits offerings include: Paid Family Care for parents and caregivers for 12 weeks or more Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io. All your information will be kept confidential according to EEO guidelines. Compensation Range: $112,290 - $161,280 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 5/13/2026. #J-18808-Ljbffr